Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.50

4.5 Rating 58,257 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,257 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 5 star review on 22nd March 2024

Anonymous

Prezzybox 5 star review on 6th October 2023

Sean Stewart

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We used Prezzybox to send a present to my husbands mum in the UK. We are in Australia. The site was very easy to use and there were many experiences we could choose from. Thank you for offering such a great Experience and service.”

Helpful Report

Posted 8 months ago

Hi Helen, Thank you for your kind words and positive review! We're thrilled to hear that you found our website easy to use and had a variety of experiences to choose from. We're glad we could help you send a special present to your husband's mum in the UK all the way from Australia. If you ever need our services again, please don't hesitate to reach out. Your satisfaction is important to us, and we're grateful for the opportunity to provide you with a great experience and service. Prezzybox Team

Posted 8 months ago

“Item was delivered promptly, with care and as described Would use again”

Helpful Report

Posted 8 months ago

Hi Sue, We're really pleased to hear how smoothly you found your order experience. Many thanks. We do hope you shop with us again! Prezzybox Team

Posted 8 months ago

“Easy to find a gift that fits my budget and is a great choice for the recipient. Easy to pay and have it delivered on time.”

Helpful Report

Posted 8 months ago

Hey Heather, Thank you so much for your kind review. We hope you will be shopping with us again! PrezzyBox Team

Posted 8 months ago

“Ordered a week ago. Asked for it to be delivered to a local drop off. Still waiting for it to go out for delivery”

Helpful Report

Posted 8 months ago

Hi Lucy, Thank you for leaving a review! We are extremely sorry to hear that you are not satisfied with the service provided. We have contacted you via email to sort everything out! Hope to hear from you soon! PrezzyBox Team

Posted 8 months ago

“Gift received on time. The recipient is very happy with her gift.”

Helpful Report

Posted 8 months ago

Hi there, Thank you so much for your 5-star review! We are delighted to hear that your gift was received on time and that the recipient is thrilled with it. We appreciate your patronage and look forward to helping you find many more fabulous gifts in the future. Prezzybox Team

Posted 8 months ago

“Delivery turned up a day late cost me more in the long run and for a 1st Anniversary she was not happy”

Helpful Report

Posted 8 months ago

Dear Steven, Thank you for your honest feedback! That's definitely not the experience we wanted you to have. We hope to get another chance to make it much better, so we've contacted you directly to sort this out immediately. Sorry for any inconveniences caused. Prezzybox Team

Posted 8 months ago

“Ordered the personalised cheese board for a 50th wedding anniversary gift. Communication and delivery experience was great and loved the finished product. Exactly as advertised and good value.”

Helpful Report

Posted 8 months ago

Hey Catherine, Thank you so much for your kind review. We hope you will be shopping with us again! Menkind Team

Posted 8 months ago

“Amazing. Easy to order. Item was exactly as described on your site. Delivered by helpful and friendly courier on the date you said. Also frequent updates about where the parcel was in the delivery system. Will definately use Prezzybox again”

Helpful Report

Posted 8 months ago

Hey Gillian, Thank you for your glowing review! We're delighted to hear that you had a positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any more special occasions or gifting needs, don't hesitate to reach out. Have a wonderful day! The Prezzybox Team

Posted 8 months ago

“The ordering process was quick and simple, and once I had placed my order it arrived very quickly.”

Helpful Report

Posted 8 months ago

Hey Rachel, Thank you so much for your kind review. We hope you will be shopping with us again! Menkind Team

Posted 8 months ago

“Every thing i bought so far i like very much”

Helpful Report

Posted 8 months ago

Hi Suzanne, Thank you for choosing us! We're excited to hear you love it! Prezzybox Team

Posted 8 months ago

“Very quick and professional.”

Helpful Report

Posted 8 months ago

Hey Karen, Thank you so much for your kind review. We hope you will be shopping with us again! PrezzyBox Team

Posted 8 months ago

“Correct item delivered promptly”

Helpful Report

Posted 8 months ago

Hello there, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. Prezzybox Team

Posted 8 months ago

“Excellent service thank you.”

Helpful Report

Posted 8 months ago

Hello! Thank you for leaving us a great review! We’re so glad to know that we've met your expectations. We're always here in case you need us, and are happy to be of assistance. Thanks for choosing us! Prezzybox Team

Posted 8 months ago

“First class response to a problem .Sorted within 3days”

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Posted 8 months ago

Hello Bridget Thank you so much for your kind review. We hope you will be shopping with us again! PrezzyBox Team

Posted 8 months ago

“It was absolutely beautiful well done excellent job and present. But the only downside is if a mistake is made it can't be sent back to fix i accidentally put the wrong group on mine and could,nt be fixed so spoiled it a little bit I had to order a new one. But it's a beautiful present excellent.👏👏👏👏”

Helpful Report

Posted 8 months ago

Hey Gerard, Pleased to hear how smoothly you found your order experience. Many thanks. We do hope you shop with us again! Menkind Team

Posted 8 months ago

“Good choice of pressies and good value for money. Fast delivery and overall a great service which I will use again in the future.”

Helpful Report

Posted 8 months ago

Hey Natalie Thank you so much for your kind review. We hope you will be shopping with us again! Menkind Team

Posted 8 months ago

“It is always a pleasure to shop at Prezzybox beautiful and varied products to suit all ages and a very quick delivery”

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Posted 8 months ago

Hello Christine, Thank you so much for your kind review. We hope you will be shopping with us again! PrezzyBox Team

Posted 8 months ago

“The book is exactly what it says on the tin.”

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Posted 8 months ago

Hi Jairaj, We are so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. Looking forward to hearing from you again! Prezzybox Team

Posted 8 months ago

“This is the first time I’ve used Prezzybox, I was very disappointed, my gift arrived 3 days late, not good when it was needed for a birthday.”

Helpful Report

Posted 8 months ago

Dear Gary, Thank you for your honest feedback! That's definitely not the experience we wanted you to have. We hope to get another chance to make it much better, so we've contacted you directly to sort this out immediately. Sorry for any inconvenience caused. Prezzybox Team

Posted 8 months ago

“I am still waiting for my order which was supposed to be 2-4 days ago. I am anticipating an email to advise me of my delivery date. I don't mind waiting but don't give me a date and not deliver.”

Helpful Report

Posted 8 months ago

Hi Lynn, Thank you for leaving a review! We're extremely sorry to hear that you're not satisfied with the service provided. We've contacted you via email to sort everything out! Hope to hear from you soon! Prezzybox Team

Posted 8 months ago

Prezzybox is rated 4.5 based on 58,257 reviews