“The combined Level 2 & 3 course has been a real joy - it's intense & a lot to take in but I'm loving every minute & I've learnt so much about fitness & all the components around it for both my own training & for my future career. I can't wait to take it to the next level as well.”
Hi Sacha, thank you for your feedback. We are so glad to hear how you are progressing with the course and all the knowledge you are gaining in preparation for a career within the health and fitness industry. We hope you continue to enjoy your time with us!
Wishing you all the best from the Premier Team
Hi Sameer, thank you for your feedback, this is greatly appreciated. We are so glad to hear you are happy with the services you have received!
All the best from Premier
Hi Melissa, thank you for the feedback you have provided. I am so glad to hear you enjoyed your time on course!
Best of luck from everyone hear at Premier
Hi Andrea, thank you for your feedback. We do aim for all our students to receive the highest standard of service, we are so glad to hear that you have received this!
All the best for the future from the Premier Team
Hi Kyla, thank you very much for your feedback. We are glad to hear that you feel very happy with the services that you have received.
All the best from Premier
“There should be an option between 'poor' and 'acceptable' but I opted for 'poor' because I have overall been pretty disappointed with this course for many reasons. I don't like to complain and I know that I will be happy once I have my qualification but I feel that for the amount of money spent on this course, the first-hand service and educational environment is very poor. Firstly the classroom is horrible. Small and cramped, no windows and sitting down for hours. Carpets are disgusting, filthy and need replacing all the way down the hall and on the classroom floor. Not a pleasant environment to learn in. Secondly having to use the public gym for our assessments and some lessons, where it can be a struggle to use the equipment without getting in the way of the gym users, difficult to hear what the tutor is saying over all the loud music and busy gym noises... And then being told by the tutor that we have to prioritise the gym users over ourselves when we have paid over two grand for this course? How is that justified? Secondly and not discrediting the tutor's knowledge and experience which I do respect overall, I found some of the information within the course and that told to us within the classroom setting to be biased and arguably incorrect in its nature. This was not what I expected from a highly respected (and expensive) educational service designed to educate and support the general public. Disappointing. There is also not enough support or for those who have learning difficulties etc. I myself have Aspergers and ADHD and no extra support was offered when I made them aware of this and suggested a few small things that would specifically aid the learning process. No attempts were made to enquire or understand further what might help which made me sad as only a few very simple things could have made ALL the difference. As a result, I felt isolated and highly anxious for most of the course. I feel this really needs to change. May I suggest that the tutors are taught a little bit about disabilities and learning difficulties such as Autism or Aspergers? Just a few pointers of understanding could make a huge difference to people like me who have a passion for health and fitness but learn better with a few slight adjustments. Luckily I am an older student and I'm fairly resilient as well as much life experience under my belt to not let it get to me so much as to quit but I wonder if this would be the same for someone with the same diagnosis who was not so? Other reasons: Somewhat lacklustre teaching (seems like the tutor doesn't want to be there at times and appears to have 'favourites' in the classroom) teaching resources badly put together and somewhat confusing as a result. Terrible cafeteria service. Generally uncomfortable and unwelcoming energy about the venue. Other students talking consistently to each other in lessons, laughing and joking in the middle of the lesson when the tutor is speaking (very annoying when other students cannot hear what is being said) tutor says nothing to stop them. During assessments, tutor talks constantly to other students about their program and does not once come over to see how I and my training partner are doing with the set program. How are we being assessed if no one is watching us, checking technique etc? Also, during one particular lesson the tutor pronounced a word wrongly and when I mentioned this I was told I was wrong. He said the word 'Peripheral' was pronounced 'Peripeal' (of which there is no such word ). And he then said that I was wrong for suggesting that it was the same word used when describing 'Peripheral vision' as when used to describe 'Peripheral nervous system'. (Look it up, it's the same word) He then started making a joke about it in front of the class which made me feel horrible, as though I was being fussy and silly for mentioning it. This made me feel upset and sad, as well as quite cross. An educational setting should not be like this.
As I mentioned above I do not like to criticise or complain, but I genuinely am quite upset by some of these experiences within the course and I hope that my comments will be taken seriously. As a positive, I thought the Kettlebell classes were great and I really enjoyed learning about human anatomy and nutrition and how to apply this knowledge to training others as well as practical ways to help postural problems. The online chat service is useful.”
Thank you for your feedback. We are sorry to hear these comments. A Customer Service representative will be in contact with you to discuss your concerns.
Hi Francis, thank you very much for your feedback. We are glad to hear that our trainers have made your time on course interesting and enjoyable! We wish you the best of luck in your future within the health and fitness industry!
“The course had a great atmosphere. The instructors were engaging, personable and also very entertaining. They were able to answer all questions given to a high standard and explain concepts in different ways where necessary. In addition they were also always available for one to one discussion during breaks or after class. The course layout was varied which kept the subject matter interesting often breaking down the day into theory in the morning followed by practical work in the afternoon. Furthermore the class size was appropriate and bonded well throughout the duration of the course”
“The course had a great atmosphere. The instructors were engaging, personable and also very entertaining. They were able to answer all questions given to a high standard and explain concepts in different ways where necessary. In addition they were also always available for one to one discussion during breaks or after class. The course layout was varied which kept the subject matter interesting often breaking down the day into theory in the morning followed by practical work in the afternoon. Furthermore the class size was appropriate and bonded well throughout the duration of the course”
“The course had a great atmosphere. The instructors were engaging, personable and also very entertaining. They were able to answer all questions given to a high standard and explain concepts in different ways where necessary. In addition they were also always available for one to one discussion during breaks or after class. The course layout was varied which kept the subject matter interesting often breaking down the day into theory in the morning followed by practical work in the afternoon. Furthermore the class size was appropriate and bonded well throughout the duration of the course”
“The course had a great atmosphere. The instructors were engaging, personable and also very entertaining. They were able to answer all questions given to a high standard and explain concepts in different ways where necessary. In addition they were also always available for one to one discussion during breaks or after class. The course layout was varied which kept the subject matter interesting often breaking down the day into theory in the morning followed by practical work in the afternoon. Furthermore the class size was appropriate and bonded well throughout the duration of the course”
“The course had a great atmosphere. The instructors were engaging, personable and also very entertaining. They were able to answer all questions given to a high standard and explain concepts in different ways where necessary. In addition they were also always available for one to one discussion during breaks or after class. The course layout was varied which kept the subject matter interesting often breaking down the day into theory in the morning followed by practical work in the afternoon. Furthermore the class size was appropriate and bonded well throughout the duration of the course”
“The course had a great atmosphere. The instructors were engaging, personable and also very entertaining. They were able to answer all questions given to a high standard and explain concepts in different ways where necessary. In addition they were also always available for one to one discussion during breaks or after class. The course layout was varied which kept the subject matter interesting often breaking down the day into theory in the morning followed by practical work in the afternoon. Furthermore the class size was appropriate and bonded well throughout the duration of the course”
“The training course was so in depth I feel I have gained a vast amount of knowledge. This is mainlyndown to the tutor Adam Taylor who has helped guide and advise myself and others to be confident and competent in the areas covered. The 6 week course was definitely the best choice for me even though I always struggled academically throughout life I really enjoyed the whole experience from group work in the classroom to the exams. Although information is thrown at you left right and centre it's done in a way that you are able to retain the majority of it along the way. I am really happy with my experience and will be using premier to further my career with the other courses available. 100% recommend Premier Global as I training provider”
Hi Zak, Thank you for your review. It is lovely to hear that you have gained such a large amount of knowledge to feel confident to progress into the fitness industry.
We will ensure your comments are passed on so Adam gets recognised for his hard work.
We look forward to welcoming you onto further Premier courses.
“The training course was so in depth I feel I have gained a vast amount of knowledge. This is mainlyndown to the tutor Adam Taylor who has helped guide and advise myself and others to be confident and competent in the areas covered. The 6 week course was definitely the best choice for me even though I always struggled academically throughout life I really enjoyed the whole experience from group work in the classroom to the exams. Although information is thrown at you left right and centre it's done in a way that you are able to retain the majority of it along the way. I am really happy with my experience and will be using premier to further my career with the other courses available. 100% recommend Premier Global as I training provider”
Hi Zak, Thank you for your review. It is lovely to hear that you have gained such a large amount of knowledge to feel confident to progress into the fitness industry.
We will ensure your comments are passed on so Adam gets recognised for his hard work.
We look forward to welcoming you onto further Premier courses.
