Plumbers-4U Reviews

3.8 Rating 231 Reviews
69 %
of reviewers recommend Plumbers-4U
3.8
Based on 231 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Telephone
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Phone:

020 3582 0420

Email:

info@plumbers-4u.co.uk

Location:

37 Church Hill Road, Barnet, United Kingdom
London
En4 8SY

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My tenant got a plumber out to fix the toilet cistern but he could not source the part. When I asked him to replace the whole cistern he said they wouldn’t be able to do it as they won’t take off or replace the tiles! I had to keep ringing him and leaving messages and also the office manager everyday for 2 weeks ! They charged £102 for a call out to tell me they couldn’t do it! I think this is what they do. Charge for a call out and not actually fix a problem! Appalling service!!
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Posted 3 years ago
Hi Thank you for taking the time to leave us a review. Please contact our customer service team at customercare@allservices4u.co.uk and we can look into this for you.
Posted 3 years ago
I will not recommend it to anyone. Although, fast in delivery but very poor in service. The plumber sent was not professional and also tried to Con me.
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Posted 3 years ago
Hello I am so sorry to hear the service was not as you would expect. Please contact us at customercare@allservices4u.co.uk so we can look into this for you
Posted 3 years ago
On time, very good polite service. Would recommend them to everyone.
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Posted 3 years ago
Hi Thank you for taking the time to write such a kind review. Please be sure to recommend us to your family and friends.
Posted 3 years ago
The plumber arrived and, after a quick check of pump operation confirming that there was an issue, started plunging the toilet. There was no obvious consideration of the problem, and it turns out the blockage was on the other side of the pump so this was an unnecessary step. - The plunging was so hard it ripped the toilet from the floor and wall. I can confirm that the bolts to the floor were rusted as the plumber said, however this cannot be unusual - the job should have been done with enough care to avoid this - This disconnected the toilet from the pump, spreading human waste all across the floor. The plumber mopped up the worst of this with blue roll - The plumber then focused on the saniflo and caused a second flood of human waste across the floor, I assume by disconnecting the pump from the waste pipe incorrectly. Again, the worst was mopped up with blue roll. - The job was left with the room still damp in places and the lid of the saniflo loose. - The saniflo is unblocked, but I put this down to all of the contents of the toilet, pump and immediate plumbing being spread over my floor, rather than a professional job to tackle the blockage - The toilet is still loose on the floor - the plumber did offer to fix this the next day, but at further expense. I declined as I want this done properly, so will find another person myself. The above is an honest reflection of how the job went, taking note of steps the plumber took to mitigate the issue. My issue is not so much in his attitude to the problems once he had caused them, but on his approach to the work that caused the problems in the first place: no thought initially about the issue and potential for damage to fittings, no pause for thought after the first flooding, and an apparent lack of understanding of how to deal with saniflos safely (there has to be a way of disconnecting without flooding the floor with waste).
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Posted 3 years ago
Hi Paul Thank you for taking the time to leave us a review. I am sorry to hear that some damage was caused and the work does not seem to have been done to the level that we as a company would expect. We will certainly be feeding this back to the plumbers line manager to ensure that necessary training is provided to avoid the same issue arising again. If you have any further concerns please email us at customercare@allservices4u.co.uk and we will be happy to look into this for you.
Posted 3 years ago
Over charged, the over quoted a relatively simple job - said it would take at least 2 hours, probably more, got someone else in, job done in ten minutes
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Posted 3 years ago
Good afternoon Thank you for taking the time to leave us a review. I am sorry to hear that you do not believe the charges quote was a fair reflection on the work that was due to be carried out. Please contact us at customercare@allservices4u.co.uk and one of the team will be happy to look into this for you.
Posted 3 years ago
Awful experience Plumber came out diagnosed wrong problem. Said someone from the company would return to fix it the next day noone was available..never use them again
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Posted 3 years ago
Hi Helen Thank you for taking the time to leave us a review. I am sorry to hear that the work has not been fully resolved. Please contact us at customercare@allservices4u.co.uk and we will be happy to look into this for you
Posted 3 years ago
Such a good service!! Gave me the best quote, was able to do the work the next day and the person who did the work was so nice, helpful and cheery - highly recommend
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Posted 3 years ago
Hi Camilla Thank you so much for taking the time to leave such a glowing review. Please be sure to recommend us to your family and friends
Posted 3 years ago
Very happy with the service. Extremely honest prices. Damian was very friendly and professional. Happy customer!
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Posted 3 years ago
Hi Luis Thank you so much for taking the time to leave a kind review. Please be sure to recommend us to your family and friends
Posted 3 years ago
Our plumber cam a little late but that's ok, he was polite and respectful. He took some water out of the radiators and the very high pressure went down. He said it was likely a problem related to the very extreme cold. Unfortunatley though, the pressure went stright up again (even though it's now mild) and we have take water out twice since. I can't afford to have a plumber aout again as my professional hourly wage is 1/3rd of this so we will just have to keep doing it.
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Posted 3 years ago
Hi Pam I am so sorry to hear that the issue has not yet been resolved. Please email us at customercare@allservices4u.co.uk and we will be happy to look into this for you as a matter of urgency.
Posted 3 years ago
Very pleased with Mike (I believe I am remembering his name correctly). He answered all of my questions and explained other things I was unaware of. Excellent service.
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Posted 3 years ago
Hi Joh Thank you for taking the time to leave us such a kind review. Please recommend us to your family and friends.
Posted 3 years ago
Good plumber
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Posted 3 years ago
Hi Mrs Newman Thank you for taking the time to leave us a review. Please recommend us to your family and friends
Posted 3 years ago
I am not sure what Plumbers4u did ? Apologies
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Posted 3 years ago
Good morning Thank you for taking the time to leave us a review. If you have a query or would like some help regarding any work carried out please contact us at Customercare@allservices4u.co.uk and we will be happy to help you
Posted 3 years ago
Lovely service would recommend Nika sorted leaking radiator filled the boiler back up had heating working again, Nika/plumber warm smile and professional skills had the job done in 20 mins , a credit he is to the plumbers 4u 🌟⭐🌟⭐🌟
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Posted 3 years ago
Good afternoon Thank you for taking the time to leave us a review. Please be sure to recommend us to your family and friends.
Posted 3 years ago
I called them for an emergency call out. They were very quick and professional.
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Posted 3 years ago
Good afternoon Thank you for taking the time to leave us a review. Please be sure to recommend us to your family and friends.
Posted 3 years ago
Excellent personal service from the point of contact until the job was completed by the engineer. Would highly recommend
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Posted 3 years ago
Good afternoon Thank you for taking the time to leave us a review. Please be sure to recommend us to your family and friends.
Posted 3 years ago
Prompt attention and the problem was solved
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Posted 3 years ago
Good afternoon Thank you for taking the time to leave us a review. Please be sure to recommend us to your family and friends.
Posted 3 years ago
Great and friendly service, got the job done within 30 minutes. Would use them again.
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Posted 3 years ago
Good afternoon Thank you for taking the time to leave us a review. Please be sure to recommend us to your family and friends.
Posted 3 years ago
Despite paying for an hours worth of time, I was told the plumber would not be able to look at other jobs in that time window which is absolutely SHOCKING! Will never use this service again.
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Posted 3 years ago
Good afternoon I am sorry to hear you did not receive the experience we would expect. Please get in touch with our customer service team and they will be happy to look into this for you. Customercare@allservices4u.co.uk
Posted 3 years ago
Good service - on time - work well done and quite quickly
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Posted 3 years ago
Good afternoon Thank you for taking the time to leave us a review. Please be sure to recommend us to your family and friends
Posted 3 years ago
Great service, no complains.
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Posted 3 years ago
Good afternoon Thank you for taking the time to leave us a review. Please make sure to recommend us to family and friends.
Posted 3 years ago
Plumbers-4U is rated 3.8 based on 231 reviews