Pimms Online Shop Reviews

4.4 Rating 98 Reviews
85 %
of reviewers recommend Pimms Online Shop
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Phone:

0845 862 5652

Email:

sales@shop.pimms.co.uk

Location:

Unit 32 Wornal Park, Worminghall
Buckinghamshire
HP18 9PH

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Anonymous
Anonymous  // 01/01/2019
Excellent service - order received today.!!
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction. Kind regards, Pimm's Online Shop
Posted 9 years ago
Prompt delivery, amazing packaging. Really pleased and cheaper than ebay!!
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction. Kind regards, Pimm's Online Shop
Posted 9 years ago
I telephoned Pimms Headquarters because I needed to buy some jugs to take to France with short notice. Everyone at the office was fantastically helpful and made sure that the package left the building super speedy. The parcel arrived in perfect condition and the jugs and stirrers made it to the ferry and onto France for the festivities. We are introducing Pimms to all our French friends, it is very popular.
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction. Kind regards, Pimm's Online Shop
Posted 9 years ago
Such quick delivery over xmas, great product.
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction. Kind regards, Pimm's Online Shop
Posted 9 years ago
Very pleased with my Pimms Limited Edition Glass jug and glass set. Delivery was very quick and goods were received well packaged. Will definitely be purchasing further items and would recommend.
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction. Kind regards, Pimm's Online Shop
Posted 9 years ago
The Teapots arrived on time and were exactly what we expected. They were very well packaged and were in perfect condition. Great purchase
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction. Kind regards, Pimm's Online Shop
Posted 9 years ago
All items arrived quickly and were packaged to a high standard.
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction. Kind regards, Pimm's Online Shop
Posted 9 years ago
Item arrived, poorly packed, plastic Pimms jugs were cracked on receipt. I asked for help to resolve the issue. The request was not met. Very poor experience, would not use this site again.
Helpful Report
Posted 9 years ago
Thank you for taking the time to review and we apologise for any inconvenience caused by the delay in posting your item. We will take on board your feedback for the future Kind regards, Pimm's Online Shop
Posted 9 years ago
Quick no nonsense ordering and delivery time - Highly recommended :-D
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction.
Posted 9 years ago
Great delivery thank you loved my Pimms stuff
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction.
Posted 9 years ago
The site crashed a few times whilst I was trying to order. I then didn't get an email confirming my order so I was unsure as to if I had infact placed an order ... I waited a few days and my parcel did arrive... Jug looked dirty on arrival.
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Posted 9 years ago
The order itself took several attempts to go through as the website was not working properly. I contacted you via your Facebook page, but did not receive a response. I was not aware of the shipping or delivery times until after the order was placed. I emailed your customer service people, who did respond, but unfortunately the items did not arrive on time to present to our employee who was leaving.
Helpful Report
Posted 9 years ago
Thank you for taking the time to review both your transaction and the products you have received. We will take on board your feedback to improve our service for the future. Kind regards, Pimm's Online Shop
Posted 8 years ago
Wonderful site and my order arrived very quickly, 2-3 days and it was very securely packaged. Highly recommended.
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction.
Posted 9 years ago
Delivery took a week and no email was received regarding the status of my order. Which made me question whether it was even received
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Posted 9 years ago
VERY GOOD !!!
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction.
Posted 9 years ago
Excellent service good telephone manner on taking order
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction.
Posted 9 years ago
Had a bit of a problem at check in. Needed to cancel and start again. I was then a bit worried because I was told delivery would be 10 days which would have been too late. However they were delivered within 5 days so good. Website easy to use and navigate. Great service.
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction.
Posted 9 years ago
We ordered two Pimms jugs for a party. Delivered on time and are excellent. Thank you.
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction.
Posted 9 years ago
Very disappointed and confused with the on line shopping experience. A few days ago I ordered and paid for some Pimms jugs and a few other accessories. I am living in Australia and the drop down menu for my delivery address allowed me to choose that country as a delivery option. I therefore thought you delivered to Oz although I now see from a previous comment here that probably isn't the case. The Pimms website does not state which countries you ship to, there is no delivery info at all that I can see but by having other countries in the delivery address drop down menu and not just the UK it is very misleading. My order went through and was accepted and paid for but I have received no confirmation email. I have tried contacting PImms but there is no email address on the website and the 0845 phone number is very expensive to call from Australia. I have sent 2 messages to Pimms on facebook and also requested a land line number to call to clarify my order query but have not received a response. I would really appreciate some clarity as to whether you have honoured my order as to the best of my belief you have taken my money.......? Thanks
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Posted 9 years ago
Very prompt delivery and well packaged. I needed to make an enquiry by phone and this was delt with very professionally.
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction.
Posted 9 years ago
Pimms Online Shop is rated 4.4 based on 98 reviews