Phonebot Reviews

4.6 Rating 3,373 Reviews
91 %
of reviewers recommend Phonebot
Read Phonebot Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024
Bronwyn K
Phonebot 5 star review on 26th November 2023
Bilge T
Phonebot 5 star review on 18th October 2023
Robyn S
Phonebot 5 star review on 18th October 2023
Robyn S
Phonebot 1 star review on 24th May 2023
Anonymous
Phonebot 1 star review on 4th April 2023
Aji P
Phonebot 5 star review on 3rd November 2021
Annette R
16
Anonymous
Anonymous  // 01/01/2019
a few weeks into using my microsoft surface go. absolutely love the little things, only reason im not giving 5 stars is its too early to know as a refurbished product. def recommend if your thinking about it
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I am very happy with the second hand phone purchase. It was as described and came to Perth within a week.
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Really great, no scratches at all , like new, battery great, plus got extra screen, charger and clear case. Happy happy
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Very efficient service and delivery
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Got my phone and I could not be happier 😌
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I’m a returned customer as I have purchased an iPhone 8 few years ago. I have bought a refurbished iPhone 12pro 256gb, Grade A last week and I am very pleased with the phone. Received the phone within a week, as good as new and really lovely the phone. Customer service and communication is great. Would not hesitate to get another phone later when hubby needs an upgrade
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Such a great service! I had to ask so many questions as the mobile phone wasn’t for myself. From start to end I am giving then 5+ stars!!!
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Friendly service Phone arrived on time and was as described
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Great service and easy to deal with.
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Received phone as advertised and delivered fairly promptly
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Product as expected and quick delivery.
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Hi, The phone I received has a problem and has randomly switched off in the middle of, for example phone discussions, and hands nowhere near the on off switch. Could yo please arrange a replacement of the same type (near new iphone 13 PRO with 512 GB), colour is not restrcted to the same colour. If you can send a replacement i will traansfer my data to the replacement phone and send the old phone back by return mail, Thanks Alan Worthington 0438791440 22 Lynton Street Middle park QLD 4074 Email amworth40@bigpond.com
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Very quick delivery and the phone was as described. A happy customer 😀
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Very Happy
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Fast delivery! Phone like new. Happy for my purchase. Thanks phonebot
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Posting was a little slow but phone was as described and price was competitive. Would deal with Phonebot again
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Totally satisfied; the product and delivery time were exactly as specified.
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I bought a A grade phone. Happy with the condition and price. Delivery communication was helpful. I would use this company again
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N̳E̳V̳E̳R̳ ̳P̳A̳N̳I̳C̳ ̳W̳H̳E̳N̳ ̳Y̳O̳U̳ ̳L̳O̳S̳E̳ ̳M̳O̳N̳E̳Y̳ ̳T̳O̳ ̳S̳C̳A̳M̳M̳E̳R̳S̳!̳!̳ Recovering funds after being scammed can be challenging, but there is a step you can take if you have fallen victim to a scam. However, it is less challenging and you can increase the chances of minimizing the damage and getting a full refund of your lost funds by filing a complaint with an expert 🅲🅾🅽🆃🅰🅲🆃 𝗧.𝗘.𝗟.𝗘/𝗚.𝗥.𝗔.𝗠: @𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝐠𝐨𝐝𝟒𝟒 He helped me recover my money from scammers and was very fast, trustworthy and reliable.
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Very happy with my purchase and it arrived in adivised time.
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Phonebot is rated 4.6 based on 3,373 reviews