“I found the website very user friendly. I was looking for something new to try so found the information about what the product is for, nutritional info and how to use really useful. The item arrived very quickly and promptly, I cannot fault the service at all. However, I found the actual product awful. It went really gloopy after mixing and turned a green colour..... not very appetising. I tried mixing this product with both water and almond milk and adding more liquid to try and get a runnier consistency but still struggled to get it down. Sorry it is not for me.”
“I ordered the Strawberry delight, not as nice as I thought it would be. I first had it with water which didn’t work out for me. However, I am now having it with unsweetened almond milk which is slightly better. But I don’t think I will be ordering the strawberry delight flavour again. Would like to try the vanilla cream next time.”
“First time ordering from here....Parcel got delayed but PhD made sure I was compensated with a free case of what o originally ordered.”
Posted 2 years ago
Hi, thank you for your review. We are really sorry to hear there has been an issue with DPD on this occasion. I have had a look in to this and can see that our Customer Care Team arranged re-delivery of your order as soon as we were contacted by yourself and your parcel has now been delivered. Again, we do apologise for any inconvenience caused and hope that we resolved the delivery issue swiftly and efficiently for you.
Kind regards, Team PhD