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PC Specialist Reviews

4.8 Rating 3,443 Reviews

96 %

of reviewers recommend PC Specialist

Company Reviews

4.8

Based on 3,443 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 29th April 2024

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PC Specialist 4 star review on 22nd April 2024

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not only very fast service but they update you periodically with each stage of the PC being built. I have never come across a PC service that has such attention to detail and constantly communicates with their customers as to the progress of their PC. I will order again with this company if ever I need another PC built asap. No complaints from me!”

Posted 13 hours ago

“Great service and communication. Pleased with new PC.”

Posted 14 hours ago

“I have purchased numerous times for friends & family. There is lots of choice for all budgets; all equipment is of a high quality; delivery is within a few days and customer service is excellent. Their advice on technical issues for a non-tech person like me amazes me.”

Posted 16 hours ago

“Ordered new pc after existing one had BSOD, the process of ordering and keeping me informed of progress was excellent, I have just finished rebuilding the software onto new PC. all is good, many thanks to all at PC SPECIALIST,S”

Posted 22 hours ago

“Overall very positive. Build was quick and my PC arrived in just over a week after ordering. Unfortunately the GPU was damaged on arrival however the support team was excellent and once it became apparent that a replacement was required it was sent out straight away with no fuss.”

Posted 1 day ago

“Kept me informed during each stage of the build process, and the computer works perfectly. An excellent service!”

Posted 1 day ago

“Excellent service and really fast build. Website was easy to use and the build quality is excellent.”

Posted 2 days ago

“customer servive great. very good time fro order to delivery and updates were sent at each stage. The pc arrived in perfect condition, very easy to set up, and runs like a dream.”

Posted 2 days ago

“I purchased my first PC Specialist gaming laptop 12 years ago, followed by my second in 2017, and my third one in March 2024. The 12-year-old laptop is still operational and is used by the kids for playing Fortnite. The second laptop is experiencing some issues with the graphics card, but it can still function using integrated graphics for office tasks. I’m hopeful that the new laptop will last as well as the previous ones. To mitigate thermal stress, I invested in a water cooler. So far, it has performed admirably—running silently in office mode and handling games much better than my old P775DM3-G with the Nvidia 1080, which sounded like a jet taking off. The power supply is now about half the size and weight, though it still attracts attention and criticism from Apple fans. Additionally, the new laptop is significantly lighter, eliminating the need to sweat over an 11kg laptop bag at airports or worry about extra charges. When placing orders, I’ve consistently appreciated the service, especially the updates on the build and delivery process. The price has always been competitive and the build quality perfect.”

Posted 3 days ago

“My PC Specialist custom-build desktop had served me faultlessly for nearly 10 years and is still in good working order but beginning to struggle with the processing demands of photographic post-processing software. So back to PC Specialist for advice on a new high spec system. As usual, excellent advice on configuration, quality materials and build and efficient delivery. After sales support was excellent and I am delighted with the performance.”

Posted 3 days ago

“I've been buying from PC Specialist for years. Got a new fantastic laptop. As usual quick to order, quick to deliver and all ready to go :)”

Posted 3 days ago

“Ordered, built, tested, and delivered within 7 days!”

Posted 3 days ago

“The PC was packed well and arrived far sooner that I had anticipated. I am very happy with the system and its a quality build. The orders page kept me up to date with each stage of production and testing which was very helpful. I have purchased a laptop from PC Specialist in the past and was very happy with that item. I am even happier with my desktop PC. Great work guys.”

Posted 4 days ago

“Quick build and dispatch, it arrived within a week. Very happy with the laptop itself too, won't be my last purchase from PC Specialist.”

Posted 4 days ago

“good value for the specs we chose & great communication. We were always kept in the loop regarding the built state & delivery timeline. Would definitely use again”

Posted 4 days ago

“Reliable and cost effective way to buy a PC or laptop. Create your PC on the website then leave it to PCSpecialist to build it for you... all within a week!”

Posted 4 days ago

“Overall very pleased with the service, computer arrived promptly and well packaged. Had a load of bits that was in the box that they didn't use or was extra, no note telling what it all was for.”

Posted 5 days ago

“Excellent service once again. Website is easy to use and the order to delivery was really quick. PC arrived in perfect condition with clear instructions on how to get started. Thanks again for another great PC. When the time comes to upgrade I’ll be back again.”

Posted 5 days ago

“Very pleased with the PC and it does exactly what we wanted it for, quickly and surprisingly quiety. Will definitely recommend them to anyone who asks.”

Posted 5 days ago

“Really timely service, outstanding communication as standard. I really can't think of a company that keeps you as informed about the process of your order! The PC arrived with a week and works so well! It's super easy to build your own PC to meet your needs as well!”

Posted 5 days ago

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PC Specialist is rated 4.8 based on 3,443 reviews