Parkdean Holidays Reviews

1.50 Rating 2 Reviews
0% of reviewers recommend Parkdean Holidays

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2 reviews
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Andy P
If i can give you one piece of advice id suggest you avoid this park and the company as a whole like the plague.Customer service is shocking.Sundrum castle holiday park is a dump.Its main focus is pushing the penny arcades and ripping people off in the bar.Rubbish laying everywhere,toilets were an absolute health hazard.Staff are rude and unhelpful.They offer no help to deal with other noisey customers on site(Idiots screaming and shouting all night next to us).Then when i confronted the company about all the issues afterwards i got offered a refund...which hasn't materialised.Anyone booking with this crew are setting themselves up for a dissapointment.Andy Paulin

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"If i can give you one piece of advice id suggest you avoid this park and the company as a whole like the plague.Customer service is shocking.Sundrum castle holiday park is a dump.Its main focus is pushing the penny arcades and ripping people off in the bar.Rubbish laying everywhere,toilets were an absolute health hazard.Staff are rude and unhelpful.They offer no help to deal with other noisey customers on site(Idiots screaming and shouting all night next to us).Then when i confronted the company about all the issues afterwards i got offered a refund...which hasn't materialised.Anyone booking with this crew are setting themselves up for a dissapointment.Andy Paulin"
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Posted 6 months ago
Anonymous
"Was sold an upgrade that did not exist was told it would be a Malpas caravan but apparently they do not do anymore no compensation was offered and this information was only brought to our attention when we tried to book next year's holiday what a pity they did not informed us but still charged us.?"
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Posted 7 months ago
Parkdean Holidays is rated 1.50 based on 2 reviews