Oh Polly Q&A

13% of reviewers recommend Oh Polly

How quickly does Oh Polly resolve customer queries?

Greater than 74% of reviewers feedback is Oh Polly takes over a week to resolve customer queries.
C-
59.70%
Industry Average
" My daughter has ordered a £55 size 14 dress for her 18th birthday a size 10 was sent with a week to go until her party. Msg oh poly they apologised and my daughter reordered woth a day to go sent another size 10 spent £110 and still havent got the right dress and one rally fed up daughter with no outfit! Really disappointed with the service !!! "
- Tracey gregg
" I paid for next day delivery on a dress for my daughter. The dress did not arrive but £38.99 has been taken from the bank account to pay for it. Trying to contact customer services but as yet I have not received a reply. Becoming increasingly frustrated. "
- Lynne Thompson
" WORST Customer Service EVER. "
- Anonymous

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Alice, Customer Support