“I needed printing done on the spot due to couriers not communicating well for another printer. The staff member was helpful, courteous and generous in his advice and time. The price was also pretty competitive. I was very happy.”
Media charges are unjustified (for opening a PDF) and excessive cost for a basic print job in black and white.
I found a better alternative online which was over 50 percent cheaper with good quality printing. I sent an email asking Office Outlet if they would price match, advising I had multiple print requests coming up, they refused.
I've since used the other company on multiple occasions with no issues. It's a shame Office Outlet won't make an effort to provide good customer service.”