“Very inexperience writer who did not understand the requirement of the essay resulting in a failure grade. The staffs was very unhelpful in helping me ( the client ) to solve the issue. Finding excuses to defend the writer.
False Advertising in saying the works are guarantee . When ask for refund, was denied .Till now still no refund”
Thank you for taking the time to leave a review in relation to the Assessment product you ordered with NursingAnswers.net, I'm really sorry to hear that you were not happy with the completed work and the service provided to you.
From reviewing your order, there was a second part which needed to be done as a reflection. In this section, the writer did reflect on the necessary elements. What we believe that you were expecting was for this to be written in first person; however, without being informed of this, we were not to know it was to be completed this way. Typically, with academic assessments, third person is preferred with first person being frown upon, unless stated otherwise. As this would have been a new and specific order requirement that the researcher was not made aware of, they would be entitled to charge a fee for this, this is all outlined in our Terms and Conditions in which each and every customer agree to when placing an order.
With respect to the other issues raised, the team were more than happy to discuss them with the writer for you, this then escalated in you requesting a refund. The option of refund was not denied, we are waiting for the necessary information in order to review this and to determine if this is due to you. If you can respond to the message thread on your on-line account where we are discussing this and send through the below, we can action this further for you:
1 - Any feedback you received on the work submitted.
2 - A copy of the grading sheet for your piece of work.
3 - A copy of the work as you submitted it.
We look forward to hearing from you.