This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
"Some of the clothes are lovely looking online however I ordered a cardigan which was poor quality fabric, poorly made and a very very poor fit. It had balloon sleeves but they were ridiculously big!
I paid for 48hr delivery but I took three days to arrive. Free returns are a bonus but eight days later I’m still waiting on a return. When you consider brands like ASOS pretty much refund straight away, I wonder why people have been left waiting so long?
Don’t think I would use them again just because the clothes quality seems so poor for the price of the clothing."
"Paid £30 for a dress which first of all was ridiculously small and had buttons barely sewn on. Returned said item and have had no response regarding a refund despite emails and attempting to contact them on Twitter. Disappointing as the clothes look lovely but the customer service leaves room for improvement. I still haven’t received my refund."
"Wrong size! I ordered size 10 and it came with fake 10! What I mean is that the shirt supposed to be size 10, but it so small like size 6. While the another shirt, I ordered size 10 but it seemed like size 12!
Where is the quality of this brand?
IF YOU WANT TO DO ONLINE CLOTHES SHOP, AT LEAST MAKE THE SIZE IS ACCURATE.
Btw, the quality of fabric is really bad.
Thanks and bye!"
"Very poor!! I returned a order a month ago and after having to send many emails in which i had to repeat myself. I was still waiting on a refund! After tracking my returned parcel on royal mail i can see it was delivered the next day, but yet i've had to wait a month for my money back and send many emails. I would not shop with them again"
"Order was supposed to be delivered two weeks ago but still hasn't arrived, and the company isn't answering emails, facebook messages, and instagram messages!"
"Woukd have been 5 stars however: I ordered some trousers which I'm very happy with. Nice quality but arrived extremely crumpled so not ready to just wear so for this they lose a star.
Item marked as dispatched over weekend and there was no update on tracking for 3 days. I emailed nobodys child for an update and they never responded so for the poor customer service they lose a star."
"they quit asking redundant messages"
"The clothes are cute and they have amazing sales. I'm not very pleased with customer service however. I contacted CS before my items were shipped out to ask if they had the dress I ordered in a smaller size since it wasn't listed on the website. They said they did but for some reason or another couldn't upload the smaller sizes to their site. Representative assured me after three emails that they had adjusted my order and would ship that size to me. Package arrived 11 days later. Surprise, my order was in no way adjusted and they shipped me the wrong dress size. I have a feeling that the representative lied about changing my order for me. I also noticed that their website is super glitchy--new items that are clearly not sold out, disappear on and off depending on the hour of the day. I want to continue shopping here because the price is amazing for what you get, but they really need to get their act together."
"Package arrived when they said. Which is very much appreciated.
Good quality of fabric and the products looked as on the website. Very satisfied.
Amazing clothes and designs. Very happy I found this brand"
"First time I ordered from them I got most of my items, but they informed me some had sold out and refunded me for those.
My most recent order I placed 3 weeks ago and haven't heard from them since, no items have arrived. Mentioned it to some friends and several of them have also experienced this and have decided not to use them as a result."
"Am having to dispute a payment via my credit card because Nobody's Child refuse to answer any line of communication. Returned items months ago and sent several messages questioning the return, no answer. Many other messages from customers saying the same thing on their FB wall. I would not recommend."
"'COS I'M A HAPPY PERSON!"
"Amazing clothes for a very reasonable price. Recently purchased some trousers and a matching tied crop top- both look great"
"The clothing is always of amazing quality, and the packaging is possibly the most beautiful I've ever received! I place an order almost every week and I can't get enough!"