Natwest Reviews

1.76 Rating 195 Reviews
16% of reviewers recommend Natwest

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service
Customer Service
communication channels
Telephone, Live Chat, Email
queries resolved in
Over a week
"Been into Natwest in Whitehaven Cumbria was served by a fantastic member of the team didnt catch her name she was foreign . We were there for 3 hours because we were sorting out a number of things . She was lovely very efficient & explained every thing to us fabulous service !!! Sorea ??? Please send her our thanks well done Natwest !"
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Posted 1 month ago
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"Apart from the annoying but somewhat fair security procedures (blocking cards for high value transactions), not too bad of a bank although there are better. The new online banking log in procedure that some moan about is out of the banks control. Educate yourself on new banking regulation to minimise fraud. These changes are across the industry so changing banks ain’t gonna do much for you. You’ll most likely find yourself in a similar situation. Also keep your contact details up to date it ain’t too much too ask for."
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Posted 1 month ago
"Really great customer service from NatWest as always (:"
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Posted 5 years ago
"However much I may complain about NatWest, their customer service is amazing."
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Posted 5 years ago
"I appreciate good customer service, although I don't like banks. Thank you NatWest Help"
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Posted 6 years ago
"the service i had was good.Thanks"
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Posted 6 years ago
"...a pat on the back for being so helpful. Being in the customer service. Thanks!"
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Posted 6 years ago
Natwest is rated 1.76 based on 195 reviews