“I was really impressed with the service I got from NatureCounters - I rang to say I'd put the wrong address on my order and they immediately knew who I was and what I'd just ordered without my having to tell them! Delivery was really quick, too, even though it was fairly close to Christmas. And the range of equipment they supply is fantastic - I bought a bat detector to use both in our garden and for bat events in our community orchard, and I will certainly return to them for further wildlife-related equipment whenever I need it. It's SO good to order from a company where there's someone you can actually talk to! Elizabeth Atkinson, West Somerset”
“I had a query and emailed Dominic who replied within 15 minutes. Item arrived very quickly! Excellent customer service and friendly. As the item I ordered is a Christmas present it hasn't yet been used.”
“Best price I could find for the bat detector I purchased. Delivered very promptly and professionally packaged. Good communication and a really personal, approachable customer service. I really wish this company the success I feel they deserve.”
“I ordered a bird box and counter in autumn 2015 and it arrived very promptly. In spring 2016 the counter started showing random characters which Dominic thought might be water ingress - the only one ever reported to him. He sent a replacement counter and a stamped envelope to return the the faulty counter. Excellent support service and customer care. The counter gives a really good indication as to what is happening in the box - siting on eggs, feeding chicks or over wintering. Therefore this Dec (2016) I ordered a bat box and counter during the offer of free box with a counter but have yet to receive it - hope it arrives by Christmas as it is a present. I will write another review once it has arrived and been in use for a while.”
“This item was purchased as a Christmas present for my mother. The item arrived very quickly and was packaged well. The bat box looks excellent quality and looks like it will last for many years. Here's hoping my mother gets some bats nesting in the box. Excellent product.”
“Wonderful personal service and very short delivery time. I have had excellent results too with the Schwegler bird boxes. So easy to put up on trees /wooden fence posts with aluminium nails that will ensure no problems if a chain saw ever comes into contact with them.”
“Very good service and price for the Bat Detector i ordered, clearly they care and are interested in it's customers, would definitely buy from them again.”
“It has been a pleasure dealing with NatureCounters - Dominic has been helpful and friendly, and the detector arrived today as expected and well-packaged. Thank you!”
“I had to had some help in buying a bat detector for my husband for Christmas ,they answered all my questions and gave me the advice I needed.When I ordered the products they were very quick in getting them to me.I highly recommend this company.I am afraid I cannot review the bat detector as it is a Christmas present and so at the moment well hidden”
“I purchased ten wood crete nest boxes. The delivery was prompt, the products were well packaged and the quality was excellent. In answering my initial query the staff were courtiers, friendly and helpful. I will definately using nature counters again. I will submit pictures when the boxes have been installed.
Daveb”
