National Mattress Reviews

4.8 Rating 8,023 Reviews
96 %
of reviewers recommend National Mattress
4.8
Based on 8,023 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read National Mattress Reviews
Visit Website

Phone:

800-631-4883

Email:

info@nationalmattress.ca

Location:

33, Belvia Road,
Toronto
M8W 3R2

Write Your review

Tell us how National Mattress made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
National Mattress 5 star review on 9th May 2024
Shahrukh S
National Mattress 5 star review on 9th May 2024
Jade L
National Mattress 5 star review on 5th May 2024
Ron B
National Mattress 5 star review on 5th May 2024
Cagla A
National Mattress 5 star review on 5th May 2024
April B
National Mattress 5 star review on 4th May 2024
Sohil C
National Mattress 5 star review on 3rd May 2024
Debbie C
606
Anonymous
Anonymous  // 01/01/2019
Had a good experience with the company. The mattress was delivered for free and they had a lot information on their website to educate me on the type of mattress to get.
Helpful Report
Posted 10 minutes ago
Good selection of matresses. No high pressure sales at the kitchener location. Matress quality seems fine and the price was good compared to many places. Would buy again next time.
Helpful Report
Posted 27 minutes ago
We got great advice and help choosing a mattress.
Helpful Report
Posted 11 hours ago
Ordered Sealey 1000 series posturepedic king size mattress. What a mattress!! Thank you National Mattress. You never let us down :)
Helpful Report
Posted 11 hours ago
The mattress is exactly what i needed. My previous mattress was extra soft and because I got it online I didn’t get a chance to try it before it was shipped. My goal was to get extra firm mattress and without coil. I checked few mattress places and then I finally got exactly what I needed and within my budget at National Mattress.
Helpful Report
Posted 13 hours ago
Super easy to pick out a mattress with a wide selection. We were in & out with the mattress in the car in under half an hour.
Helpful Report
Posted 14 hours ago
Excellent service. They promptly answered the few questions we had which couldn't be answered by their FAQ. They were also responsive when it came to scheduling the delivery. Also, their delivery team was excellent, delivering our items to the door and allowing us a few minutes to look over the items — a mattress and boxspring — to ensure they were in perfect condition before they departed. The price was excellent as well. We would definitely use National Mattress again.
Helpful Report
Posted 15 hours ago
This is the best mattress store that I’ve ever been in. There is no pressure of buying a mattress and the sales guys leave you be. The sales guys were also very helpful if I ever needed to ask something. I have been telling people about this place ever since I left and bought a mattress here
Helpful Report
Posted 17 hours ago
Sales are helpful and professional. Excellent service and product, thanks!
Helpful Report
Posted 17 hours ago
The person I dealt with was very responsive to all my questions. Overall, a great shopping experience. Looking forward to checking out the mattress once it arrives!
Helpful Report
Posted 19 hours ago
Good price and lots of items to choose from.
Helpful Report
Posted 20 hours ago
It was our first time at National Mattress. Upon entering we were warmly greeted and given a quick but concise rundown on where mattresses were. Once we located the perfect mattress for our daughter it was a smooth and simple process to pay and they even helped load up the mattress in our vehicle. Price was also perfect . Our first choice in the future .
National Mattress 5 star review on 9th May 2024
Helpful Report
Posted 20 hours ago
Nice place to visit, the staff is really nice doesnt bother, I was there for 2 hours to make sure I select the perfect mattress for myself, wasnt bugged by the staff in between and kept on checking if needed some help, Took the delivery next day everything was done within 10mins faster than I ever tought, and then my spring box was delivered in 3 days without any hassle and kept me updated before reaching my house even gave me a call 15mins before reaching, excellent service shown by the company, as of now I have no issues with my mattress honestly I have stopped being cranky in majority of the days as I am sleeping like a baby and my mind is fully charged up by having an excellent sleep
Helpful Report
Posted 21 hours ago
We had a few questions and were helped promptly and effectively! Great service and experience!
Helpful Report
Posted 22 hours ago
The service was excellent. None of the sellers tried to push merchandise or try to sell anything. They were all very attentive and quick. Delivery was made exactly as agreed. I would buy it again and recommend it to my friends.
Helpful Report
Posted 23 hours ago
Thank you to National Mattress for providing us with a VERY easy purchase.... a mattress and boxspring, and NOT and easy decision to make, however, our salesman proved his worth by providing us with several choices and then showing us three of four options. It was quick, easy, and we got exactly what wie requested. Delivery was prompt and as promised, and the delivery people were pleasant and friendly. Thank you National Mattress for making a dreaded purchase very easy.
Helpful Report
Posted 1 day ago
Great selection, knowledgeable / friendly staff, amazing prices, explained process and policies without having to be asked and great communication after purchase.
Helpful Report
Posted 1 day ago
We walked in to the warehouse and were instantly greeted with a friendly hello from Alex. He explained how the warehouse was laid out and was very informative with all of the questions we had. We will be back for another mattress in the next couple of weeks
Helpful Report
Posted 1 day ago
Cost is much lesser when compared with other stores. Also have wide range of options in selecting the mattresses
Helpful Report
Posted 1 day ago
Multiple choices, different prices based on your budget.
Helpful Report
Posted 1 day ago
National Mattress is rated 4.8 based on 8,023 reviews