How would you rate
"Customer service was excellent - emails were responded to quickly (even out of hours and at the weekend). Everyone that I dealt with was polite and helpful. Transactions were smooth and required documentation (a full valuation) was produced quickly."
"Used these guys for a shared ownership valuation (which was massively overpriced) and when questioning the valuation was given a response of "we're not willing to amend your valuation or review comparable properties".
Would not recommend."
"Called about a service they said the offered on their website. Told they don’t offer it and couldn’t recommend anyone that did - basically they weren’t interested when they realised they wouldn’t make money from us! Nice!"
"When trusting a company to value your property, the responsibility of the task should demand a level of attention to detail. However, when receiving correspondents from Mirus Surveyors the documents were littered with spelling mistakes and bad grammar. This may seem trivial but if these small details aren't taken care of, how can one expect the bigger, much more important details to be addressed?
The surveyor who came to the value the property was great and seemed very competant, but the customer service through the office contact was almost non-existent."
"Excellent service, rapid response, flexibility on timing, very satisfied!"
"hi Neil who came to my flat to survey was very good and done a first class job we are just waiting for the result now we would recommend your company"
"Sadly would not recommend - nightmare organising an appointment, surveyor 2 hours later than told & no communication, we also had to chase the report and take additional photographs because the surveyor did not take any of vital rooms!"
"Convenient to receive a valuation at a time that suited but, very difficult to get hold of or get a prompt response from. Quality of valuation appears sound but poor customer service is off-putting. Would try somewhere else next time."
"Very prompt response to my initial enquiry; and then followed up with an equally prompt appointment slot. The surveyor was friendly and informative and provided his report extremely quickly."
"Very quick and professional response - very happy with the service."
"Happy with my building surveyor. Report was comprehensive. Good work."
"I was told that part of their service was to take photos of the property, which was done at the time of the valuation, however these never made their way back to the housing company I am selling my shared ownership flat through, when I called to enquire the solicitor seemed put out that he would have to trawl through his emails to find the photos."
"Neil was very friendly and professional"
"Needed a building survey quickly and Mirus Surveyors were prompt to act. I received an in-depth proffesional survey report shortly after. I would happy to recommend this company"
"Focused on getting the job done as well as meeting the needs of the customer easily recommendable to those looking for surveyors."
"Attentive to even the smallest of details. All in all they have at least one returning customer!"
"Confident, professional and robust company, could not ask for more from the company."
"Wonderful i'd possibly even say best in the business all problems resolved quickly and efficiently through the company no hastle to the customer!"
"The process was speedy, efficient along with being straight forward too. Highly recommendable!"
"Survey was booked and undertaken within a week. Extremely good and detailed report I could not fault their service and would highly recommend to others looking for efficient surveyors."