Merchoid Reviews

1.93 Rating 15 Reviews
C-
Happiness Grade

Merchoid have a Customer Happiness Grade of C-. Customers are happy with their refunds but are unhappy with their delivery.

D

Delivery - Average

50.00%
Industry Average
I ordered a Birthday present for a family member in March and was told it was shipped in early April. Calling them today at the end of April I was told call back in three weeks then Merchoid would file a claim with their delivery courier and in two months from then I would get a refund- so order in March refund in July? Not ACCEPTABLE! Do NOT buy for a special occasion it will be ruined! They have one person who answers the phone and emails for help !!
- Ruined Birthday
B-

Refunds - Average

66.67%
Industry Average