“Such a fraud.
I orderd 2 jumpsuits in but one get one offer and they delivered only one. However , i raised a query and they keep assuring me that they are working on it but its been 4 days. They are doing nothing. It was my 1st experience with this app and completely disappointing.”
“Ordered 1st time from Max app, in buy1 get1 offer. And it was very much disappointing. They send me a totally wrong product. They don't even want to exchange. There is only one option of return. I think they have done this intentionally not to give the offer. Plz don't waste our time.
Will definitely uninstall the app & will never purchase.”
“Very bad experience the service of customer care is very worst . Cheating in combo products. Very they will state out of stock we will refund . Kind of market strategy thy follow to book the products on there online app nd finally after ordering thy will cheat .”
“Very bad experience
From the last 1 week I'm facing issues with my returns items, nobody is coming to collect and every day they are extending pick up date in app and I main thing which I surprised with customer service team they only knows how to make us fool and I believed they are well trained with it .🙏”
“Hy max fashion, I’m Shubham Khandare I’m the staff in max fashion store at Inorbit mall Hyderabad I’m working from 2 years in the store for some reasons I have taken 15 days leaves I have contact my department managers to taking the leaves when I return to the store the managers and Hr telling that I have been removed from the store for without intimation and didn’t given my 2 months salary and 2 years settlement it is really shameful and management is really very bad in the Store and not even store HR team also not supported me telling to rejoin with other new ID is this correct that how you will treat your staff in this company.”
“Very bad service they use a bad service for delivery . It is now two days and i have not received my items although they were planned to be reached two days back. No one from max was able to help and they are not doing any kind of effort to support”
“Since 7 days I am calling costmr care to return my product. Every day I am calling. Ther is no response at all. I am so tierd. This so irresponsible.i never gonna shop again”
“If your ỉn hurry don’t try to order from max really having a bad ever experience in uae throughout of my years in UAE.
When i track my order its shows shipped order delivered after few hours but still now it’s being 3 day’s I couldn’t received.
Really bad services i will never ever recommend max online shopping.”
“I was cheated in max fashion fatehabaad road ,opposite Hotel mughal Sheraton, Agra. On 31.10.2023. I bought two perfumes, and I paid through Google pay. My money was deducted from my account and recieved by max fashion. They say we didn't received.
Very bad experience. I won't go in Future.”
“Not happy with their delivery service. Very disorganized and once you place the order online no one knows where the delivery is, but you would receive calls from drivers who don't even speak properly and they don't pay attention to the location that is clearly mentioned. Such a big company cannot make a decent delivery service? Will not order again from Max Fashion.”
“I had ordered multiple products. A part of my order was supposed to be delivered with 6 items, but I have recieved only 3...When I complained to customer care, for 4 days I received call from 4 different persons asking about my issue and today suddenly received the message that they have sent all the products and no mistake from their side... They mean to say that I am lying... Just for their 3 undelivered products I have been complaining through email, twitter, Instagram, etc wasting my precious time. Disgusting! Don't ever order from Maxfashion.”
“I had ordered 2 pants and 1 shirt from Max Fashion, but I received only 1 pant. The application shows that it has been delivered. When I called customer care, they raised a ticket and said I would receive a reply via email in 2-3 working days. Today, I received an email stating that all items were packed in one bag from the warehouse. Now, I'm not sure what to do because the company hasn't actually delivered the products, and they are claiming that the delivery has been made, even though there was only 1 pant in the package.
I don't know what to do now, and I'm afraid that I might not receive the product or a refund.”
“I put up my return request on Sep 18 and I was informed that it will be picked up by 22nd Sep, 2023. Almost two weeks have passed and there is no update on the same. My wife Aparajita Banerjee has complained multiple times, both on phone and mail, but in vain.
I am going to put a pathetic review of my disappointing experience for your online misadventure both on your site, on Google, on Facebook and whichever platform possible because when you don't have any sense of responsibility, it is my duty to remind you the same. If I would have had enough time to chase my return pick up, then I could have purchased offline from your store only! Complete wastage of time.”
“Very bad experience with max second time missing items in order.
Recently ordered Plain Zip Through Hoodie and pant but pant is missing , when we requested for pant customer care said we will pickup the items and refund us , this is not fair, we are purchasing online because of offer and selected items which we wanted.
what is the use of refund ? we need missing items not refund .”
