“The person who sorted it was good but then phone call after phone call . Not good”
Posted 11 months ago
Very sorry to hear that Mr Brown, the system automatically sets calls such as welcome calls etc just to make sure our clients are 100% happy with no questions.
I shall pass your concerns on to management.
If you should need any help in the future please call 01942 562003.
“My experience has been fine however I rec'd a call to say I would get my log in details for the discount site and have rec'd nothing. pls confirm
thanks”
“They did the job however I'm not happy at being barraged emails with please write a review on this basis would I use Mason Scott again doubtful.”
Posted 3 years ago
Thank you for taking the time to leave a review. We apologise that you feel that you received a barrage of emails. They are system generated and your disapproval has been noted. We will be in contact with our system developer to potentially make changes to this. Once again, thank you for your review.
Thank you very much for your review. Please recommend us to any of your family and friends that may benefit from an insurance review. Please contact us in the office if there's anything else that we can help you with!
