“The website is good, clear easy to use, however the emails you send me are irrelevant not only being women's clothes but you say they are 'hand picked for me' if you could email me genuinely handpicked offers and emails would be much appreciated”
Thank you for your email and your recent order with us.
To explain, Lyst works with accredited retailers all over the world in order to offer a wide range of products to our customers. These are the same products you see on their own site and all orders are fulfilled, processed and packaged directly by the retailer themselves.
I am so sorry to hear of your disappointment and I thank you for your feedback. Please be assured I have passed your comments onto the relevant teams for their information.
Please do not hesitate to contact me if you have any further questions.
Enjoy the rest of your week.