How would you rate
"I am so pleased with my purchase from Lovelights. The lamp was great value, quick delivery and always kept informed about time of delivery. Highly recommend these guys.
"Love these lights. Bit scared at first as had to assembly urself, but once sorted outside curl.. perfect and the surprise u can see the miniature reflections in the dome"
"Lovely quality quick service very please"
"Good price, good quality, quick delivery. Very happy with service."
Please advise if there is a problem with your order as we have not been made aware of this and the review does not explain the 3 stars selected?
Posted 2 days ago
"The light is nice, there was some slight marking on the glass but apart from that all good."
Sorry to hear there was some marks on the glass, unfortunately due to us not being made aware of this issue we have not been able to help resolve this issue for you.
If there is anything we can do to help please don't hesitate to contact us on 01642 671725
Posted 2 days ago
"Great products at great prices and customer service is good. Let down by their couriers DPD. Last 3 deliveries been a mess and DPD do little to sort their mistakes."
"Computer order failed twice to give notice of order completion. A third order succeeded and item received in good time. Unfortunately the first two attempts had resulted in money being deducted from account.
The subsequent handling of the problem was swiftly and efficiently sorted out and funds returned."
"Top quality customer service from this company. I ordered a floating shelf light to match an existing shelf. The item had gone out of production and the customer service and communication from Love Lights was excellent. They tried to source the same light from other suppliers, when that wasn’t possible they sourced 2 potential alternatives, sent specifications through, answered all my questions promptly and I was able to order a replacement which was delivered really quickly. I’ll definitely use Love Lights again."
"Bought the lights to replace existing very old downlighters. So needed a hole equal to existing cut out as ceiling was being reskimmed too. These lights fitted perfect and with being low wattage are better than the old lights."
"Delivery took longer than expected, but it was the right product at a good price, and the customer service was great."
"Quick and easy to order, item as described
"Great service, great product and excelkent delivery service. 1 plinth light short but despatched and received in 24 hours....top service"
"Bought a stunning looking light to fit over our new bathroom cabinet plus the advised driver. However the light has no functionality to turn off/on. I contacted you and you advised I buy a particular dimmer switch, so I did. However the light has no way of attaching it tyo the switch, the only way the electrician can do this is to slice the cable and hardwire it to the switch. Would never have purchased this light if I had realised there was no way of turning it off/on, and the cost of getting an electrician to hardwire the 3 components together and in doing so invalidate all guarantees. Terrible way to treat customers."
Thank you for your review. We are sorry to hear the cabinet light was not suitable. The cabinet light purchased is designed to be hard wired into a mains wall switch hence this item not stating on/off switch included on our website. Unfortunately with the issue you were experiencing not being made aware to us we have been unable to help with this and may have been able to suggest an alternative way of wiring with the help of Sensio.
Posted 4 weeks ago
"Product in Stock. Delivered as expected. No fuss 😊"
"Great product, fast delivery with tracking options!"
"Very good price on the Sensio product, with quick delivery. Thank you"
"Excellent over the phone service. The lady on the phone found the product I needed, explained the technical side of things & the made purchase really easy. Really pleased."
"Very quick delivery & excellent communication."
"Lynsey was an efficient and pleasant young lady to deal with. The company price match and also post abroad. I could not fault the service."
"The plastic bag containing the boxes was sent out open and the boxes containing the lights were also open and sticking out of the plastic bag.
I was disgusted that anyone could send a parcel out in that condition even more so as these lights cost a lot of money."
We are sorry to hear the shelf lights arrived in this condition, as explained to you in an earlier email, the items were not sent out in this way from our dispatch department and this is something that we have reported with DPD. Once again please accept our apologies for the items arriving in this way.
Posted 1 month ago
"The lights for the glass shelves were easy to install but i felt they were rather bright. I feel they would have been better if a lower wattage was used. Delivery was prompt and efficient."
"Just right for our stainless steel plinths. Unfortunately they didn’t have any mounting/fixing instructions."