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LGS Locksmiths London Reviews

2.5 Rating 62 Reviews

0 %

of reviewers recommend LGS Locksmiths London

Company Reviews

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Phone:

+447838464093

Email:

office@locksmiths.ltd

Location:

11 Portman Gardens, , London,
11 Portman Gardens, , London
London
NW9 5AS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent help over the call and in person. My key stopped working and has some faults in the lock. This company should be the only one you use ever. High-quality locks also. We just wait 5 minutes for payment confirmation. Overall Acceptable performance”

Posted 1 year ago

“London locksmiths are helpful and friendly. Just hourly rate little bit expensive. Overall good”

Posted 1 year ago

“London Locksmith is the only place in my town I would call or trust. I have never had to wait more than 20 minutes for them to arrive at any job, day or night, in an emergency. At this time little bit prices are high.”

Posted 1 year ago

“These guys helped for a very reasonable price, and their services are fantastic. Little bit disappointed just for response time.”

Posted 1 year ago

“Pleasant, professional service. Little bit expensive but you only call them if necessary.”

Posted 1 year ago

“Good job and very quick service from Locksmith Leo, but I'd advise listening to the company representative explaining the quote. I thought the £100 was for the basic job - very surprised to discover it was the hourly charge for labor. Btw good job Leo”

Posted 1 year ago

“I call the locksmith to unlock my door And didn’t ask the price When he opened the door He told me £360 for opening the door for 10 min ,that is really very bad , This company is a Robber Thief,they know I had to pay this money,bad people, S*****t”

Posted 1 year ago

“Avoid at all costs 247 premise but charge extra for late work. I did ask on the phone if there were any suprise fees and the guy said it just costs £70 for the job with no call out fees. There are call out fees, VAT and extra jobs just added. Ended up paying 4x the amount the guy said on the phone. Please do not trust them! The guy who did the job did a decent job but was clearly drunk I would put 0 stars if i could”

Posted 1 year ago

“Extortionately expensive, with opaque pricing. We wanted two locks replaced. Pricing comprised of a call-out charge, a charge per lock fitted and the cost of the lock. We were quoted c£700 for one of the new locks when we could buy it for c£150 online ourselves. Would not use again unless a complete emergency (they do get locksmiths out to you quickly).”

Posted 2 years ago

“Quick service and also very good customer service. I can't comment on the price because I don't know the market rates of door cylinders but overall we are very satisfied and would recommend this company.”

Posted 2 years ago

“Great customer service and quick response. But quite expensive, 15 minutes of job, just to fix the door lock cylinder I Bought. That's why I give it 3 stars. Btw highly recommend this company for urgent service in London.”

Posted 2 years ago

“Not professional as they claim. The locksmith was watching a video on youtube for example. Price is expensive for a simple job. The locksmith will quote a higher price so just make sure it's the one you were told on the phone. They also don't mention VAT in the original quote so make sure they don't change the price when they arrive.”

Posted 2 years ago

“Very unhappy the way locksmith from Locksmiths.ltd operated today. Dan you need to take care of this. I got the front door lock. The locksmith said to me that the lock(latch) won't fit and he can change with one he has for £89(49 alabour + 40 new lock). I told him that it will be good if he fits the one I got and then he said he will fit it but has to do some extra work, basically now the job was exaggerated "extra work" and he throwed same price at me. I thought it may be tricky and that's why he is saying so. However when the actual job was done apart from chipping 1mm wide and 3cm of door length, nothing laborious or sweaty was done. I only realised this post the job was done and money was paid. For the work done when I asked the locksmith to justify addition £40 charge in addition to his £49 labour charge he started throwing tantrums saying you agreed. So in theory exaggerate the job, make the customer to agree and when customer challenges slap the same agreement in face ..what a game. The most stressful thing is the locksmith did not take my call then after. I would like to ask locksmiths.ltd where is 100% satisfaction that you boast on website. Looks like locksmith you send don't care for your values- "Our values are also our signs of identity: availability, immediacy, savings and quality". I don't mind to pay the money but such a way of operating is nothing less than thieving. Shame the way your locksmith treated his customer today. I would not recommend to use the service or if you use be alert and don't agree job exaggeration upfront.”

Posted 2 years ago

“Locked myself out. Was quoted £59 to get in. As soon as the locksmith arrived he took one look at my door and told me he’d have to drill through it which bumped the cost to £180. To replace the lock it would cost £300. They walked away with £612. He only left me with one key so I went straight to a locksmith to get duplicates who told me the whole process was unnecessary and should have cost £80. A new lock of that nature is only £232 anyway and to top it off, all of these locks come with 3 keys so I feel thoroughly unsafe now knowing the locksmith has the other 2 keys. Tried to call up to speak to them and the receptionist was rude to me and fobbed me off. DO NOT USE THIS COMPANY. I will be taking this matter further with the regulators”

Posted 2 years ago

Can you show us the invoice?

Posted 2 years ago

“Three star due to the unexpected cost. Apart from this great service. Great job done. Thanks”

Posted 2 years ago

“I had issues with price but resolved it, refunded me the extra charges.”

Posted 2 years ago

thank you for using our London locksmith services

Posted 2 years ago

“PSA - Avoid if you want (a) To not get ripped off, (b) a good service. They charged £550 for the installation of two locks, one of which was installed upside down, and the doorframe was damaged during installation. When we tried to contact the company directly, they blocked both mine and my girlfriend's number after we initially lodged the complaint - this is after they had agreed to return to fix the poor job. P.s. They didn't turn up. Please avoid this company.”

Posted 3 years ago

Thank you for the review. This work was carried by a subcontractor. All the best

Posted 3 years ago

“What a rip off. £260 to fit a lock that’s £60 on line. Guy was here 10mins and so rude. Avoid like the plague, find another local company is my advice!”

Posted 3 years ago

Thank you for the review, not all the customers are happy

Posted 3 years ago

“We called London Locks Ltd as our door latch had broken and sent a picture of the broke lock. We were quoted £49.00 + vat for the labour + Parts. When the work was complete the final price was £49.00 + vat for the labour and £167.00 + vat for the lock. The lock can be purchased from a retailer for £16.00 + vat. London Locksmiths refused to reduce the costs. We've have been completely ripped off and taken advantage of.”

Posted 3 years ago

Thank you for the review Daniel. We are door to door services so is impossible to give you replacement parts like you found it somewhere at 16£ plus VAT. 1- is illegal to sell a product at the purchased price 2- our stock of locks is huge, some products remain in deposit even two years so investment is huge 3- our technicians spend money on fuel, business insurance, vans, taxes in that 167£ plus VAT is technician wage, cost of materials, cost of google advertise, company profit. In this case is 13,46£ profit for the company. 167£ is a usual and affordable price paid in London. If you want that 13,46£ we can give our profit back to you But remember, you cannot go somewhere to ask some services in your terms! Regards

Posted 3 years ago

“Fast response but the price was bit upper, overall good service”

Posted 3 years ago

Thank you for the kind review and for using our Locksmith Services

Posted 3 years ago

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LGS Locksmiths London is rated 2.5 based on 62 reviews