Living and Home Reviews

4.24 Rating 388 Reviews
82 %
of reviewers recommend Living and Home
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
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Email:

info@livingandhome.co.uk

Lovely people and very quick delivery would use again unfortunately I bought wrong fire and company was so helpful and quick with refund
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Posted 15 hours ago
Two items I have bought in the last month, both were exactly as described,well packed and VERY quick delivery, I will deal again in the future, thank you
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Posted 22 hours ago
love our new ottoman looks stylish . prompt and reliable service .
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Posted 2 days ago
Was very happy with the the Storage Bench I purchased. There was some minor defaults with the bench but I have resolved this with Living and Home
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Posted 1 week ago
Great service. No problems. Fast delivery.
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Posted 1 week ago
Lovely dining set and very easy to put together.
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Posted 1 week ago
Unfortunately, My original item was received damaged,(carrier damage ) The customer service I received was second to none, I will hopefully be ordering another item soon
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Posted 1 week ago
Cheap and no communication
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Posted 1 week ago
Dear Customer, Apology for your experience. Can we have your order number? L&H will investigate further. Thanks Kenny Living and Home
Posted 1 week ago
The fire I ordered arrived when they said it would and it's good value for the money I'm really pleased with it
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Posted 1 week ago
Beautiful chairs. Great value.
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Posted 2 weeks ago
Very good experience quick delivery great price good product Very good customer service to had problem with item dealt with straight away
Living and Home 5 star review on 10th November 2021
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Posted 2 weeks ago
Received 10 velvet dining chairs and they look absolutely stunning. Some were difficult to put together. Holes we’re not lined up so had to use a bit of brut force to get legs/screws in. I wouldn’t have been able to do that on my own! Monique
Living and Home 4 star review on 10th November 2021
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Posted 2 weeks ago
I found an item on the Living and Home website that I needed to finish off my new bedroom decor (and the colour I wanted it in was £20-£30 cheaper than other colours advertised so an absolute bargain). However, I was very dubious about purchasing from this company due to the high volume of negative reviews on TrustPilot. My order arrived quickly but upon unpacking there was a small issue with it to which my heart sank as I then expected to get no response from Customer Services once I emailed them to report the issue. I was very pleasantly surprised. I received an almost immediate response by email, and they worked with me to resolve the issue very quickly. I was 100% satisfied with the outcome and very impressed with the Customer Service provided by Living and Home. My experience with them was excellent. Thank you!
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Posted 2 weeks ago
Delivery was quick but product damaged. One shelf was a different finish to the other, holes not drilled correctly and generally poor product overall.
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Posted 2 weeks ago
Dear Kelly, Apology for your experience. We will make improvements on the product, in the future. Thanks Kenny Living and Home
Posted 1 week ago
Not a good experience, tried to canx order 1 hour after booking it, I would have to accept del then return it minus £70 ish handling fee, then when it arrived it was dusty and the front feet are not even!
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Posted 3 weeks ago
Dear Evan, Apology for your experience. We will take on your feedback and make improvements, in the future. Thanks Kenny Living and Home
Posted 3 weeks ago
The fire looks great and the quality is great . Would recommend. Fast service
Living and Home 5 star review on 3rd November 2021
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Posted 3 weeks ago
I was very impressed with the customer service in solving the delivery problem
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Posted 3 weeks ago
Really happy with the product I revived good quality and great price .
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Posted 3 weeks ago
Easy to order delivery on time. Easy to put together and solid
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Posted 3 weeks ago
Ordered and delivered before time.Three large boxes in all.Managed to get it up to head height before I needed help for the roof.Bit of patience required from there on,just read instructions well before you do each stage.Its now up and keeps the weather off garden tools etc as described.Far better than a wooden shed!!
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Posted 3 weeks ago
Living and Home is rated 4.24 based on 388 reviews