www.lantra.co.uk Insights

www.lantra.co.uk have a Customer Happiness Grade of D. Customers are unhappy with their refunds.

 

D
Happiness Grade
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D

Refunds - Average

50.00%
Industry Average
" Lantra will demand payments upfront when you enter a learner onto their awful Quartz system and DO NOT REFUND regardless of whether a learner goes through with their assessment or not. "
- Anonymous