Review and raise up to £2.00
They sold me a laptop already used while saying "new and unused, opened box for customer error".
The laptop was used - at least - 5 times before me according to system logs.
I asked for a complete refund and after a lot of time they propose me a bit less. I accepted because I was exhausted.
Never seen the money until I contacted directly paypal (and thanks to paypal everything was solved).