Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.42

4.4 Rating 2,086 Reviews

84 %

of reviewers recommend Kilkenny Design

4.4

Based on 2,086 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 1 hour ago

“Can you please put up sizing of chest , waist and hips on clothing”

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Posted 5 hours ago

“The online shopping experience was fast. One of the tops was the wrong size and I exchanged it in the Galway store, no problem.”

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Posted 5 hours ago

“I have enjoyed shopping at the Kikenney Shop in Cork City for years, and I have learned that the on line version of the shop is equally interesting and dependable.”

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Posted 18 hours ago

“I ordered a print, some drinking glasses, a wool throw and a few other things. The wall was called John Hanley Purple windowpane in merino wool and they sent me a gray and yellow blanket with a label that read “Purple windowpane” on the tag. Disappointed that someone would not notice that the tag did not match the blanket. Anyway, I bought it as a gift (and had nothing else to give) so I was not able to return it, but it was expensive and not at all what I wanted.”

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Posted 19 hours ago

“Ordered a gift from Kilkenny Shop, Prompt delivery no issues whatsoever.”

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Posted 1 day ago

“Excellent service”

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Posted 1 day ago

“I was very happy with my purchase, and have been wearing it a lot. And got lots of compliments on it.”

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Posted 1 day ago

“Excellent & very quick service… will definitely be purchasing online again… keep up the good work 👏”

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Posted 1 day ago

“I have purchased quite an amount over the years and have taken advantage of sale prices because of the quality of the goods . Staff I store are always friendly and helpful”

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Posted 1 day ago

“Free shipping to the UK but no mention of import tax!”

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Posted 2 days ago

Hi Alexander, Thank you sincerely for taking the time to provide us with your valuable feedback on your experience at Kilkenny Design. We do include T&C check box notifying of customs that must be ticked at checkout on our UK website. If you have any further suggestions or concerns, please do not hesitate to reach out to us. We look forward to hearing from you soon. Warm regards, Kilkenny Design Team

Posted 1 day ago

“Easy to use website, quick delivery”

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Posted 2 days ago

“Jug received was flawed”

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Posted 2 days ago

Hi there, Thank you for taking the time to provide us with your feedback on your recent experience at Kilkenny Design. Firstly, we would like to apologize for the issues you encountered with your order. To assist you better in the future, we kindly ask if you could provide us with more details about the specific flaws you encountered regarding Jug. We look forward to hearing from you and to the opportunity of welcoming you back to Kilkenny Design soon, where we hope to provide you with an experience that exceeds your expectations. Warm regards, Kilkenny Design

Posted 2 days ago

“Love Kilkenny Design - especially the Lennon Courtney range! Fab and never disappoints on the quality”

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Posted 2 days ago

“Any item I’ve bought in kilkenny design I have treasured it’s my fav shop always assured of quality and value for money staff are extremely helpful always”

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Posted 2 days ago

“Quick delivery, safely packed , beautiful quality drop earrings for a friends’ 50th present. Copenhagen enamel brand and she loved them!”

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Posted 2 days ago

“Every product I buy from here is delivered and wrapped as if I bought it in person. Prompt delivery, great customer service”

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Posted 2 days ago

“I am happy,Thanks”

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Posted 2 days ago

“Kilkenny shop always helpful and good quality”

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Posted 3 days ago

“Broken glass in my set of crystal delivered. No Customer Support available at the weekend.”

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Posted 3 days ago

Hi Edel, Thank you so much for taking the time to share your feedback on your recent experience with Kilkenny Design. We truly appreciate your input and are sorry to hear about the issues you encountered with your delivery. We deeply apologize for the inconvenience caused by the broken glass in your set of crystal. This is certainly not the level of quality and service we strive to provide to our valued customers. Can you please send in an email to info@kilkennygroup.com and we can assist you further. Kind Regards, Kilkenny Design

Posted 3 days ago

Kilkenny Design is rated 4.4 based on 2,086 reviews