Jones Bootmaker Reviews

1.62 Rating 13 Reviews
C-
Happiness Grade
C-

Customer Service - Average

57.14%
Industry Average
I have since tried emailed their customer service department and had a non deliverable email.
posted 1 year ago - Anonymous
Service fine, quality appalling. they portray themselves as a high-quality shoe brand, however, my pair have fallen to pieces! Very very disappointed! Never buying again!
posted 1 year ago - Amos Lyon
When they arrived (great delivery service, no complaints) I discovered I had been sent a size 29 which obviously were far too big for said granddaughter.
posted 2 years ago - Anonymous
I bought my son's shoes for £42 on 31/08/14 and 3 months down the line the stitching on both shoes come undone. I went back with the receipt to give them back to be advised that no refund or exchange will be given. The shoes were expensive. I don't expect shoes to last 3 months. Very disappointed. Customer service in the shop was just terrible !!
posted 5 years ago - A stan