Jones Bootmaker Customer Service Reviews

Jones Bootmaker have a Customer Service Grade of C-.


Happiness Grade

Customer Service - Average

Industry Average
" I have since tried emailed their customer service department and had a non deliverable email. "
posted 3 months ago - Anonymous
" Service fine, quality appalling. they portray themselves as a high-quality shoe brand, however, my pair have fallen to pieces! Very very disappointed! Never buying again! "
posted 6 months ago - Amos Lyon
" When they arrived (great delivery service, no complaints) I discovered I had been sent a size 29 which obviously were far too big for said granddaughter. "
posted 1 year ago - Anonymous
" I bought my son's shoes for £42 on 31/08/14 and 3 months down the line the stitching on both shoes come undone. I went back with the receipt to give them back to be advised that no refund or exchange will be given. The shoes were expensive. I don't expect shoes to last 3 months. Very disappointed. Customer service in the shop was just terrible !! "
posted 4 years ago - A stan
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Alice, Customer Support