“So I don't often bother to give reviews but I felt in this case I had to.
I, like many of us reading these reviews was put off by the negative reports of things not being delivered and when my items were late I instantly got worried - as it turned out the goods arrived a couple of days later and lets face it - in this climate thats an achievement!
Yes, there could have been better communication initially, especially when you are told someone would phone you back and they dont but hey - in the end I got the items I wanted at a much better price than anywhere I could find and the subsequent communications has been excellent.
So just to offer hope for those of you reading these reviews and are thinking of using JMD I would not hesitate - maybe cut them some slack in these crazy times.
Job well done - Thank you.”
“I stumbled across JMB whilst sourcing some timer for a project and was suspicious of their prices as they were so much cheaper than than other suppliers I had looked at.
My suspicions were totally unfounded.
Their service was second to none.
Fast delivery, great communications and an extremely helpful customer service representative.
I will always go to JMB as my first port of call for all of my future timber requirements.”
“Really happy with purchase. Even accounting for the delivery charge, the order was still cheaper than going to the local commercial suppler which i wouldn't have been able to do due to the weight. Will definitely use again.”
“some problem with the product batch - this was the second order, the first was absolutely fine. However, dealt with excellently by the company. Replacement provided and all in order. The product itself is easy to use.... and does what it says on the tin! I would re-order based on the service I received”