Janets Reviews

4.72 Rating 145 Reviews
94 %
of reviewers recommend Janets
Read Janets Reviews

About Janets:

We are a company who is best known for offering awarding body accredited courses for anyone who wishes to take their professional life to the next level.

Visit Website


+44 20 3970 9786




125 Old Broad St

Write Your review

Tell us how Janets made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous  // 01/01/2019
I took 8 courses with Janets so far and I am very happy. Will take more courses in the future. I recommend Janets to everyone. xxx
Hi Ayan,

We are thrilled to have you as part of the Janets family! Thank you for sharing your kind words with us. It means a lot to us and to our entire team! We look forward to serving you again soon!

Best regards,
The Janets Team
Janets really could change your life and future
Hi Ali,

Thank you so much for your wonderful review! We will share this with the team members as an inspiration to keep up the amazing work.

The Janets Team
I just 'completed' the Painting and Decorating course here and it was unbelievably odd. The painting sections were ok but the majority of the course was about decorating (or interior design supposedly)... And the most outdated, badly written (translated clearly), confusing, basic and frankly useless advice and information - they tell you about how to decorate a 'servants room' for example! The exam is mostly based around the decorating side of things and the questions are so badly worded that it's impossible to answer them. I've not bothered to take the final exam as I don't see the need. Thank god I didn't pay the full price for this course. DO NOT PURCHASE!
Dear Learner,

Thank you for your review. I am sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. I have forwarded the course for a review to the QC team upon receiving your complaint. They will update it as required. In the mean time one of our agents will contact you and look into your issues with utmost priority.

The Janets Team
Helped me a lot through the process of learning.
Xero Accounting & Bookkeeping Course - I passed the mock exam without any problems, but when it came to the final exam a lot of the questions in the final exam are not covered in the tutorials, this is a way to make more money from the client, because they then need to pay for a re-sit exam!
I want to thanks Janet courses for sharpen our knowledge by using this new technologies ( Online Classes). I am really thankful to all the staff, the customer experience team is amazing and really helpful. I am totally amazed and having no words to encourage you all. I highly recommend your courses. A BIG THANK YOU
je suis disponible à Bamako
I think collectively you are doing a good job, thank you. Different questions and checking payments are validated and confirmed alongside swift actions to receive course details and grade.
Excellent product offer and quality with an exquisite customer service attention and policy of returns & refunds
Customer service excellent, price for the course reasonable and delivery perfect.
The courses were good
Great customer service , great courses . Awesome response
Nobody gets back to you about your course. Once they’ve took your money they don’t care
Very poor.....several email for my certificate, still not yet received
Initially I purchased a single course for £15 through Reed. No problem. Thought it was a considerably good deal, reduced from £319.

Then bought 3 courses via Janet's own website on special bundle deal for £20. They also attempted to automatically add a PDF certificate and transcript for another £20 on top, so I removed that from the basket before checking out.

I only have 3 courses in my control panel. The last one added in the bundle is missing. I supposedly have a ticket number for responding, but have never had a response to explain or correct the problem.

So I won't be purchasing any PDF certificates from them until that issue is resolved. I may have to accept that the last course may never materialise given the fact that no response is forthcoming.

However, I consider the video instruction to be useful. It gives you a perspective that you can't obtain through books alone.

I have read on another review that Xero Accounting applies to 2017 and not the new 2020 version. Doesn't really matter. I'm more interested in seeing how things work and not concerned about the difference in interface layout. I imagine other course content may be equally outdated, particularly with tech stuff.

Considering that LearnDirect supply courses for £40+ per month, it seems particularly good value when you obtain a course for a massively reduced price (96% or so off).

I don't like Janet's website, which is clumsy and outdated at best. I sort of remember websites in the early 2000's not looking too dissimilar. Nor do I like the interface for watching the course content. It's all just too slow and clunky for my liking.

I expect you get what you pay for, as always.
Unable to access the pdf certificate upon completion and unable to chat with a real person about the matter. Only machine generated responses which is not adressing the problem
I find the courses informative. The courses are great for beginners to get an insight to see if you would be interested in actually studying the course in a propper learning institution.
Great course,
Arvin was so helpful me today. He did solved my problem today it was my qualification. Thank you Arvin. He is friendly helpful and excellent job doing.
Who was help me on the phone and chat was Arvin. I was struggling how to get my qualification he was show to me step by step. It was problem I didn't click all the pages finished button on the unites. Thanks so much Arvin to helpful me today. Thanks for your kindness.
Also he was friendly and solved my problem.
Janets is rated 4.72 based on 145 reviews