Jadlam Toys & Models Reviews

4.11 Rating 10 Reviews
80% of reviewers recommend Jadlam Toys & Models

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9 reviews
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Rhian
Excellent service. Very helpful. Very competitive pricing with good offers at various times of the year. Recommended.

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Rhian
"Excellent service. Very helpful. Very competitive pricing with good offers at various times of the year. Recommended."
Helpful Report
Posted 2 weeks ago
"BEWARE OF THIS COMPANY. Ordering and delivery was straightforward. BUT after unpacking the track on Christmas morning one of the supplied cars was faulty and did not work. As a result, we had very disappointed 6 and 8 year old children. That was bad enough, but the company's response is the more worrying issue. The only after sales care is via an emailed enquiry form. No telephone contact number is provided on the website. Having completed the enquiry form yesterday, providing details of the faulty product / order number etc, I received a short email today in which Jadlam effectively seeks to wash its hands by suggesting I re-direct my enquiry to the manufacturer! Clearly, as the retailer/supplier, Jadlam is legally obliged to replace the item or provide a refund, but they clearly have no intention of doing so voluntarily. I would strongly urge you to avoid this company which, at best, is ignorant of it's legal obligations under consumer law or, more likely, simply chooses to ignore consumer's rights and the law relating to faulty goods."
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Posted 1 month ago
"We paid £ 659 for a Scalextric layout on the 19/12/17. We received the item on the 21/12/17 in a large box of many items without a packing list. We accepted the item in good faith that it was complete. On Christmas day we assembled the track only to find that several pieces were missing which rendered the item useless. This caused our family considerable distress. Whilst the quality of the item from Hornby was excellent the lack of professionalism from Jadlam is unforgivable and although I have used this company in the past I can no longer recommend them. Both I and my children are very disappointed."
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Posted 1 month ago
David
"Great service. They keep you informed at all times. A superb company to deal with."
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Posted 2 months ago
Gerry
"Always good prices and a very prompt service. Good customer back up"
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Posted 2 months ago
Anonymous
"So easy to use website. Product arrived earlier than expected. Definitely use them again."
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Posted 2 months ago
Jonathan Hunt
"Very fast and efficient. Great value for money and a huge stock to choose from. My go to shop for all Scalextric and model supplies."
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Posted 3 months ago
Anonymous
"The items I bought were both at very competitive prices and were delivered free after only a few days. Excellent."
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Posted 5 months ago
Tony
"Very good service, fast delivery and amazing prices."
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Posted 7 months ago
Anonymous
"Ordered a new battery for my r c car it was the cheapest on the net, arrived quickly, and works perfectly"
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Posted 7 months ago
Jadlam Toys & Models is rated 4.11 based on 10 reviews