“Recently while my son was replacing a socket on my chandelier of more than 10 years old, the colored glass globe covering the lamp dropped and broke. When I purchased the chandelier, I failed to understand the colored glass globes (six in total) were hand blown Murano glass from Italy. I was unable to find a replacement locally but through the internet I found Siobhan Lighting Center in the United Kingdom who were able to locate a supplier in Italy and purchase the colored globe as well as the unusual sockets needed for replacement. Siobhan acted within a very timely and professional manner and it took very little time for them to send me my missing globe. Thank you for Siobhan; without you I could not continue to enjoy my unique chandelier which makes me smile everyday when I see it.”
“I am an interior designer sand ordered two beautiful lights from the Italian lighting centre the service was excellent and the lights are superb quality. My client is extremely happy. I will definitely use this company again for my more discerning clients. Thank you for making purchasing such a pleasure.”
“I was concerned about trusting a valued possession to a company I found online. But, short of taking a trip to Italy myself I had few options. So I put my faith in Carl and sent off two pieces of my chandelier and my credit card number off to Italian Lighting and crossed my fingers. Carl said that it could take 10 to 12 weeks to get my new pieces. No word after eight weeks and I was starting to worry. Then on week 10 a delivery came. My new chandelier pieces are a perfect match. I can't say enough good things about this company. They were fair, honest, responsive, and professional throughout.”
“the photos don't do the lights justice. many of them are too big for my rooms but you can get smaller versions. italian lightings customer service are so professional, whilst being most helpful. the second light i bought didn't look right in the room. italian lighting replaced it - no qualms - and arranged collection, it was so easy. i've already got my eye on the next order but when i've saved for it but this time i will talk to the staff first as they have suggested some good ideas.”
“This company has one of the most beautiful collection of lights. The lights are even more impressive than the pictures when they arrived. Exceptional craftsmanship and material. The representative were very patience with my numerous inquires. The lights were very well packaged, and arrived on time. I think would be great if there is a 360 view, and pictures with furnitures. This would further bring out the beautiful craftsmanship.”
“I found a couple of cracked glass peices when we opened the box for our new light. The glass peices were immediately replaced without any fuss. Great after sales service which is very rare for online shopping.”
“Wanted Fruit Chandelier lights for our new bedroom and found them at Italian Lighting Centre. They were very helpful with choosing the colours for me and the lights turned up on the day as promised. Shame is, I am still waiting for my buildings to put them up, no one works fast in Guernsey!”
“Found the company to be very helpful on choosing the right fixtures and proper dimensions for our home. If any of the items were damaged on arrival they immediately to care of replacing them. They are now our number one GO TO site when we need any beautiful Italian lighting fixtures. My wife and i are 100% pleased and very satisfied with them.”
“For years I sought a source for an ornate, Venetian style mirror on the internet. Suddenly I found Italian Lighting Centre a few months ago, with its extraordinary variety of beautiful, handcrafted lighting, mirrors and accessories. But ! had never directly done business off-shore. I did check out this company with the Brit version of the BBB and looked thoroughly at their websites. I really appreciated that Mr. Mallory phoned me personally, and that once I started my initial order (we've already ordered again), I received emailed updates. Everything about the timing, payment, accuracy, shipping and paperwork for customs (only a small payment was needed for the importation) was just as it should be - professionally handled. We are very glad to know the Mallorys and can thoroughly recommend their products and their bona fides.”
“My wife and I are delighted with our chandelier from Italian Lighting! The service from Carl et al was very professional and courteous, the pricing was very good, and the chandelier is beautiful! We had requested a sample color to make sure we knew exactly what color we would receive --- the sample and the chandelier matched perfectly. The chandelier was made exactly to order. Only one minor comment. The installation instructions were only provided in Italian. This was not a problem, as our electrician had no problem with the installation. My opinion is that you will need a professional electrician for installation. We highly recommend Italian Lighting.”
“I bought a beautiful chandelier, I called the company as I wasn't sure about delivery as I needed the chandelier fairly quickly, I received it, and couldn't have happier, Cathryn at Italian Lighting was very helpful, couldn't have been happier”
“I ordered a chandelier from Karen and received top level attention and service. The chandelier arrived in fine shape and we were assisted in putting it together. Several pieces did not work with our set up and Karen resolved all issues promptly and most satisfactorily.”
“From the start of the inquiry to when the lights were installed by Carl, everything has been carried out in a professional and friendly manner. Nothing to much trouble even when we have asked them to look at non standard finish options. We have installed the lights at The Porter restaurant/bar/hotel in Bath - I would definitely recommend the Italian Lighting Center.”
“I received individualized attention the moment I reached out to the Italian Lighting-centre. We discussed measurements, expectations, Italian glass, shipping and installation. I absolutely love my chandelier. It arrived very well protected (lots of glass pieces) and the assembly was very easy. My electrician had no challenges. It is a stunning piece.”
“We recently bought online from Italian Lighting-centre the chandelier for our Brighton home, and that chandelier, that looks very nice on the photo, when we received it, appeared to be a real masterpiece ? work of the talented artist-designer and highly skilled craftsmen. Now we have a real crown in our living room. Planning to buy next 2 or 3 beautiful items soon. Excellent web, offering amazing, luxurious products and polite and effective service and customer support. Will highly recommend to anyone.”
“We ordered 3 Murano glass chandeliers from the Italian Lighting Center and could not be happier with the quality of the chandeliers and the price we paid. When our installer required help putting the chandeliers together and hanging them, we were sent a step-by-step video showing how to do both. Whenever we had any questions we were able to call and talk with the owner of the company. Emails were answered promptly. We needed the chandeliers in time for the Thanksgiving and Christmas holiday celebrations, which required a rush order. Everything arrived on time as stated. We required replacement parts because our installer incorrectly put together the light bulb fixture and cracked one of the glass pieces. Not only did we receive replacements within a week, but without a request we also received extra pieces just in case the installer made another mistake. Highly recommended if looking for quality Italian glass lighting fixtures at good prices along with superior support and service.”
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