INeedSpex Reviews

4.78 Rating 119 Reviews
93 %
of reviewers recommend INeedSpex
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
100%
accurate and undamaged orders
100%
Customer Service
communication channels
Telephone, Email
queries resolved in
Under an hour
Read INeedSpex Reviews
Absolutely terrible service. After 5 weeks I still do not have my sunglasses back and need them to go on holiday this week. No correspondence at all and the only time I found out what was going on was when I rang them. I am still waiting and do not hold out any hope that I will have my sunglasses for my holiday. DO NOT USE THIS COMPANY.
Helpful Report
Posted 6 months ago
I have today received my reading glasses from you. At the very least I would need a head the size of a silverback gorilla for them to fit me! I have never seen such badly, outlandishly sized specs. Off the peg glasses from a supermarket have fitted me better!
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Posted 8 months ago
We are very sorry to hear that your glasses were not set up correctly. Richard will be in touch to sort this, but I know that your frames were sent to an outside lab as we wanted to get them out quickly before the holidays. We should have checked them before sending them out. Our apologies.
Posted 8 months ago
INeedSpex is rated 4.78 based on 119 reviews