INeedSpex Reviews

4.8 Rating 128 Reviews
94 %
of reviewers recommend INeedSpex
4.8
Based on 128 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read INeedSpex Reviews
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Phone:

01531 650898

Email:

info@ineedspex.co.uk

Location:

Redhill House, Bromsberrow Road
Redmarley
GL19 3JU

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INeedSpex 5 star review on 19th January 2024
Marsten Bailey
INeedSpex 5 star review on 21st September 2023
Michal Jirásko
INeedSpex 5 star review on 13th September 2023
Glenn Quigley
INeedSpex 5 star review on 1st September 2023
Eric Pritchard
INeedSpex 5 star review on 2nd April 2022
CAREY HARRISON
INeedSpex 5 star review on 8th November 2020
Maureen Bebb
INeedSpex 5 star review on 28th October 2020
Gillian Morgan
5
Anonymous
Anonymous  // 01/01/2019
I enquired about getting half moon replacement lenses in a pair of vintage reading glasses. Posted them off and emailed my prescription, and they arrived back quickly and perfect for my needs with a complimentary leather slipcase. Couldn't be more pleased with the service, price and quality, and great communication throughout, many thanks and will definately use again and recommend.
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Posted 5 years ago
Thanks for a lovely review Fiona! We look forward to supplying you once again in the future!
Posted 5 years ago
Very helpful and good service. Have used before and will use again
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Posted 5 years ago
Many thanks for your kind review!
Posted 5 years ago
I received an incorrect colour spectacle frame - when I pointed this out, INeedSpex immediately offered to send me a new complimentary pair of spectacles, which arrived in a few days. FANTASTIC SERVICE ! Very well done !
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Posted 5 years ago
Thanks so much for your kind review Ann. Apologies for the glitch, but glad we got it sorted for you!
Posted 5 years ago
Great quality historical replicas at a fair price. Many other companies overcharge for items like the Goren. Even having the lenses thinned to an acceptable level (I have a ludicrous prescription) was affordable; even for an actor like me. I am pleased with the price, and service, as well as the quick turn around between ordering and delivery. I only wish that Ineedspex produced more historical frames so that in can wear my specs more often on stage!
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Posted 5 years ago
Thanks Christopher for such a glowing review! We're always improving our product range, so do keep checking back for new frames.
Posted 5 years ago
Excellent service & product range.
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Posted 5 years ago
Thanks Garry, glad to be of service, we hope to see you back again soon!
Posted 5 years ago
why do you need a 12 character password with letters and symbols? It's only for a pair of glasses!
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Posted 5 years ago
Hi Stephen, thanks for your feedback and kind rating. The security of our customers personal information is paramount, therefore we have opted for a more secure password policy which reduces the chances of malicious interference of your personal data.
Posted 5 years ago
Took too long to manufacture and receive frames. This was not sufficiently explained on the website when I placed the order. I thought they were in stock and would arrive quickly.
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Posted 5 years ago
Thanks for your feedback David. We're sorry you felt you weren't kept fully informed about the delivery of your Savile Row frame. All of our Savile Row frames are made by hand to order by Savile Row in London, hence why we include the notice on all Savile Row product pages that delivery is at least 14 days from the date of order. In your case, your order was placed on the 5th of the month and dispatched on 14th by next day special delivery, hence well within our 14 day minimum period for this particular frame. As a result of your feedback however, we'll ensure that the 14 day lead time notice is placed more prominently on all Savile Row pages. Thanks again for this useful feedback!
Posted 5 years ago
Good value, good product and very rapid delivery. Fully satisfied.
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Posted 5 years ago
Many thanks for your kind review!
Posted 5 years ago
INeedSpex is rated 4.8 based on 128 reviews