How would you rate
Flexible, simple and great team behind always happy to help
Flexibility of settings, in the back office of the website and in the booking system. It’s good that we have the opportunity to managed our own CMS as we wish as it makes life simple to just go into the back office and change settings and website content as we wish. It’s so simple to navigate around the back office and to take bookings. No hidden fees.
The team behind the software are amazing and always happy to help and reply to our problems within respectable time frames. The automatic review system is amazing as it requests reviews after clients leave
It’s an online platform so if there is not internet, there is no booking system. There is a small minor on the booking system on the flexibility of the reports settings and the booking typology as it is optimised for owner booking and holiday maker but sometimes there is an owner guest that doesn’t pay and it’s inconvinient to process the booking through normal booking as there is payment request involved and sometimes no payment is needed. Owner guest booking setting would be marvolus. Also the reference number could allow alphabet letter and not only numbers."
"We are using the software for over two years. It has made our work easier and faster and at the same time the online booking experience for our customers is top of the line!"
"A reliable system which we can’t knock.
We have been with iPro for a while and feel the booking system is great. There is an easy integration of the system with our own website and the platform keeps our reservations safe and secure. The platform is full proof in preventing errors and we trust the platform with our bookings.
The iPro booking system saves our business time through the automation of payment notifications and emails that are setup to send to guests. We are growing as a business and hope as we grow we will start using more of the advance features in the system."
"We are happy using the system for our business we tend not to have any problems with it on
a day to day basis. When a software update is released, it tends to break but we find this is quickly resolved. There are some improvements we would like but overall we are happy with the product."
"We use i-Pro's CMS for one of our website, in the first year we were supported in building the new site and other queries we have. The support team always get back to us with 24 hours when we have a ticket in the system.
We have no complaints about the service so far. In the future we may need some work done but until this arises the website does what it needs to do for our business."
"We are more than happy to leave a review for I-Pro the platform is fantastic. The features and functionality have helped boost our income and double bookings do not occur which gives us peace of mind.
Our staff are happy using the platform and feel the support team at I-Pro are friendly and approachable. We normally receive a fairly quick response which is comprehensive to resolve the support query. I am happy with the service and product as I have been with Andy for a number of years now."
"Azure Holidays have been using I-Pro Software for over 5 year to provide our business with an adaptable online booking management system. Access to our system from a variety of devices has given us the flexibility to manage the business from wherever we need to be.
The CRM nature of the product has been fantastic as it allows us to convert more leads to bookings and keeps all the admin in one area. We have integrated with a number of the available channels and it has dramatically reduced our workload as a business.
Very happy indeed!
"Since making the business decision to choose iPro Software we have felt supported by the team. They have helped us with their industry knowledge to make changes to the company which will improve our growth and revenue. From the start to where we are now with the implementation, we have been guided through each stage.
We love the design of the new website, we feel the new look is on brand and professional. The design process at iPro Software has saved us money and time. It has allowed us to have unique content which is search engine friendly.
As we learn more about the CRM booking management system to integrate with our website, we are surprised how much functionality there is. We anticipate a 50% reduction in booking administration, a reduction in the reliance on 3rd party sites and a more professional image. We are delighted to be working with the team at iPro, to achieve our company goals when setting on this project."