Hypnia Reviews

4.5 Rating 394 Reviews
88 %
of reviewers recommend Hypnia
4.5
Based on 394 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Hypnia Reviews
Visit Website

Phone:

0800 6800 789

Email:

sales@hypnia.com

Location:

Unit 19 Slader Business Park Witney Road Poole BH17 0GP
Poole
BH17 0GP

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Anonymous
Anonymous  // 01/01/2019
Mattress arrived at a decent time, and expanded to use very quickly, Only uncomfortable as we broke it in, now on best nights sleep in years, if not ever
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Posted 2 years ago
There was no leaflet regarding care of mattress.
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Posted 2 years ago
Not impressed. Buying a new one after less than a year. It’s the most uncomfortable mattress I’ve ever owned. Even with rotating it regularly it’s compressed so much it’s solid.
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Posted 2 years ago
Tried other mattresses like nectar , emma ,eve found those way too soft as they were a medium to firm but more like a soft to medium im 17 stone in weight and the hypnia doesn't even have a dent in it as of yet but only been on my bed for two weeks time will tell if it dips or not overall a very good mattress so far i prefer a hard mattress because of back problems
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Posted 2 years ago
Took a while to arrive due to covid and the suiz canal insident shipping materials. When it arrived, wow well worth the wait, my shoulders are no longer in the pain the used to be, and I have s more restful sleep, my wife doesn't want to get out of bed in the morning now it's so comfy.
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Posted 2 years ago
I love these mattresses, We brought ours after buying one for our daughter They are the best
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Posted 2 years ago
Took 2 weeks to get used to but after that best nights sleep I have had in years , thinking of another for the spare room.
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Posted 2 years ago
Love my new mattress, it's so comfy and I'm sleeping so much better. Thank you. Email when purchased said approximately 4 weeks arrived just over 4 weeks very happy with the service
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Posted 2 years ago
No down sides, great mattress and would love to get a Hypnia mattress for the remaining beds
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Posted 2 years ago
Bought mattress and not happy with it. Contacted customer services told me to send pictures of complaint which I did. Had to phone again as no one responded left message and received a call back, most insensitive gentleman!! who wouldn’t listen to me so want to return mattresses. Only had it 10 days and not even slept on it.
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Posted 2 years ago
Service: 5 Stars Quality: 5 stars Delivery: 5 stars Value: 5 stars Comfort: 5 stars – basically 5 stars all round from us!
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Posted 2 years ago
This mattress is fantastic. I've had it for 3 weeks and all those morning aches and pains have gone. Would highlr recommend it.
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Posted 2 years ago
Excellent quality exactly as described really pleased. Especially now I can't feel my husband moving about in the night, shame it can't solve the snoring !! Excellent product would recommend.
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Posted 2 years ago
So far my review will be 1 star due to ordering my matress on the 29th of March! It said between 2 to 4 weeks delivery which is fine but by the 23rd I'd not heard anything and would assume that I would get some form of update so I emailed and received a reply saying that I would recieve my matress in the first week of May as theye were slightly behind! I was told by Steven that thats only just over the time delivery date! OK so its late thats fine! Tuesday 4th May is till have no idea when my mattress will arrive so I sent an email asking for any updates, this was just ignored and I had no reply, I have sent another email today and hoping that with this review and my email and as a customer that has paid for an item someone might just be bothered to get back to me! Thanks Debbie Chester
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Posted 2 years ago
Great mattress this is my 3rd one. I would recommend. It is worth every penny.
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Posted 2 years ago
We had a delivery issue – the courier couldn’t find our address and sent the order back to Hypnia which was frustrating but when we called Hypnia customer service they jumped into action and got it all sort with the mattress being delivered the very next day, now that’s what I call service. We deal with Stephen who was great.
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Posted 2 years ago
Mattress is great, comfortable and just perfect. I would also like to thank Steven from the customer support team for keeping me updated as the order was slightly delayed. But it is worth the wait! Thank you
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Posted 2 years ago
We upgraded from a Hypnia topper to the Hypnia mattress and it’s the best thing we’ve ever done. The topper was really good and transformed an old mattress but the proper mattress is a whole new level! The topper is still going strong as we passed it on to our daughter is is also very happy with it too. We are now a Hypnia family.
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Posted 2 years ago
Mattress delivered quickly as promised with no issues. No more sleepless nights.
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Posted 2 years ago
I bought a Hypnia mattress and I’ve been very happy with it. I feel it has really improved my sleep a lot. Its perfect firmness too which I was really concerned about but it’s just perfect.
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Posted 2 years ago
Hypnia is rated 4.5 based on 394 reviews