Hyperli Reviews

Name: Hyperli
Rating: 2.49

2.5 Rating 189 Reviews

36 %

of reviewers recommend Hyperli

2.5

Based on 189 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Hyperli 1 star review on 24th April 2024

Anonymous

Fortunate

Hyperli 1 star review on 9th January 2024

Anonymous

Hyperli 5 star review on 10th December 2023

Hlayiseka Yingwani

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrible! Don’t waste your money. You won’t get your order”

Helpful Report

Posted 15 hours ago

“I placed two orders on the 10th of April 2024. After 10 working days, I followed up and was quoted the maximum delivery time 15 working days. I receive half on one order only. After 15 working days I was assured I would receive a tracking number. Now after 20 working days Hyperli say there is a problem with the supplier and I cannot change the delivery address (we are moving) or get a refund. I can only a gift card. Why would I want to order something again after you could not deliver!”

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Posted 4 days ago

“I bought 2 items from hyperli international,it took 1 month to get here and was poor quality.Wont buy from here again.”

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Posted 1 week ago

“We had the worst experience at Brown Sugar Beauty bar in Craighall JHB. Advertised as a half day spa treatments and a high tea. The room where the massages were done was very small that the beds had to be pushed around while being massaged, This room can only accommodate 1 bed but we booked for 2. The towels on the bed were also wet , yet we were requested to cover with them . The shock was when we requested to use the bathroom , we were told to go outside to the mall. This meant , we had to fully dress into our clothes as there was no gowns to go to the bathroom. The high TEA included a glass of juice , half a sandwich and big corn bites . This was the worst ever experience . The massage room was also very untidy and dirty. This was false advertising and the pics are totally incorrrect😡😡😡”

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Posted 2 weeks ago

“Highly disappointed and would not recommend Hyperli! My boyfriend bought a voucher for my birthday at Shakira spa & lodge through Hyperli, for NOVEMBER (valid for 6 months and expiring soon) After numerous attempts to make a booking the lodge failed to answer multiple times and when they did, the lodge was either fully booked, closed down or bussy with renovations. Bringing this situation forth to Hyperli multiple emails were ignored and told that they can't do anything and faild to supply us with an alternative or refund us, even though the situation is out of our hands.”

Helpful Report

Posted 3 weeks ago

“I just received the robot vacuum cleaner after waiting for a very long time, that thing came dirty like it's been through the most, not only that the material is plastic so it makes hell of a noise it's as if it's a toy cat making noise. Hyperli is a scam period.”

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Posted 1 month ago

“Roccomammas food was good, as with all other stores of the same name, however, the area that the Vangate Mall is situated is very risky and looks dangerous. I would not advise this area at all.”

Helpful Report

Posted 1 month ago

“14 days with no reasonable update and still no delivery. When I followed up, I received a "We'll send the tracking number when the item arrives." Not good enough. It's now beyond their SLA, so I would like a refund. Total silence from Hyperli on that request.”

Helpful Report

Posted 2 months ago

“Went to The Clipper Restaurant at The Commodore Hotel. Service was okay but the food was mediocre. The restaurant needs a makeover. Hyperli sells vouchers on behalf of places that don't have a great reputation or the business isn't doing so well. Won't be using Hyperli in the future!”

Helpful Report

Posted 3 months ago

“I purchased 2 items in Dec, received them 10 days later, the day I received them, I complained and sent them back the next day. It is now 20th of January and I have not received any reply to my numerous mails regarding my refund, they have the goods and I don't have my money. I want a response....order 529726”

Helpful Report

Posted 3 months ago

“Unacceptably poor service. Bought an item in December. They promise to deliver within 10 days. Still no delivery. Now order status changed to unfulfilled; no refunds and no communication. Never again will I buy anything through this website”

Helpful Report

Posted 4 months ago

“No refunds when the establishment is closed on arrival. Even after confirming the reservation with them. Unacceptable. We won't be wasting anymore money at Hyperli.”

Helpful Report

Posted 4 months ago

“No communication, goods not delivered when promised. Still trying to get feedback on where my order is!”

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Posted 4 months ago

“Thanks to Hyperli and Mind, body & soul for a great first time experience. Great service and very friendly staff. I'm definitely going back.”

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Posted 4 months ago

“The venue will not confirm reception of our hyperli voucher/ i.e wont send a confirmation of booking for the one night”

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Posted 5 months ago

“Excellent !!”

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Posted 5 months ago

“Convenient and easy to use the site, saves a lot of money and introduces us to places that we didn't know. No hassles to claim coupons as long you follow the instructions.”

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Posted 5 months ago

“Hi Haven't opened them yet, I bought them as Christmas gifts for the kids”

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Posted 5 months ago

“Fantastic service. I booked for 2 more session on the spot 😇”

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Posted 5 months ago

“5 star treatment”

Helpful Report

Posted 5 months ago

Hyperli is rated 2.5 based on 189 reviews