As an agency we have used Hosting.io for an amazing high uptime across all our sites. This has saved my agency reputation, as before with another large UK based hosting service, we were getting complaints from oour clients about how poor their sites were up AND the page load speeds. All this has changed now and your customer service is 100% better over our last hosting service.
Thanks guys.
We have been with hosting.io since 2012 and over the years we have had issues, but what has always impressed us is the speed at which they are dealt with, no matter if it was our fault or server related. They have also been very accommodating in terms of what would be considered "above and beyond" support, and helping out with WordPress development issues. Ben Hebin
Jody the founder is fantastic. He has helped me with every step of the way. Never have I had a host that treated me like family until I've signed up with HHosting.io. I'd never switch to anything else!!
We moved our client hosting (7 websites) to hosting.io 3 months ago. The main reason we were looking to move was our existing host kept having timeouts and connection errors. The move was handled for us and communication was excellent throughout the move. We have had one minor incident since moving due to a client breaking their site, but we were up and running within a few minutes
I could not recommend Jody and Creative Hand more
highly. Jody has been responsible for my website for several years, and he has always dealt with everything that I have asked of him both quickly and efficiently. His charges too, I feel, are very fair and reasonable. I am delighted to have his expertise available.
Mariana of Mariana's Guest House, Sutton, Surrey
I have hosted multiple websites with Jody, both his web hosting and his expertise as the server admin has proven phenomenal. I'd definitely recommend him.
Moving to hosting.io last year was the best thing we did, having a company to look after us, allowing us to go and deal with our clients instead of with hosting issues and knowing our business is in safe hands make such a difference from where we moved.
You guys saved my ass. PERIOD!!! I was with a hosting company that closed my website because I was getting to many HITS to the site... I was paying for a plan that allowed 100.000 visitors a month, and at 30.000 a month they closed the site for the entire day because of these many hits. Out of fear, because I needed my website up and running (at this point I had already lost a full day of sales) I upgraded to the highest dedicated server machine (400 euros a month) so they could get my site up and running again, and at full speed. Even after upgrading to this "amazing" machine, my website was loading at 29 - 39 seconds ( again, my site has around 1000 visits a day at most ). So I contacted Jody and he started working on getting the site transfer. Throughout the day, we were getting multiple complaints from our customers, we couldn't download the database fast enough to trasfer it to the new server, numerous problems with the hosting company (SG). And finally, after 24 hrs, Jody was able to transfer the site to hosting.io.
He then started to see how many errors SG did on my site in terms of server performance, and how they basically wanted to take my money in order for my site to perform decently. On this transfer I lost around 2000 euros in sales, lots of hours away from my family, and a full day of stress.
So THANK YOU with ALL my heart Jody and hosting.io for taking care of me and making my website faster than ever, with super great performance, and for being there anytime I need something.
I truthfully recommend this company to anyone who is looking for hosting
Having used them already to optimise our website and having established that our biggest bottleneck was out hosting, it made sense to change. So far so good. Support just gets it and makes such a difference speaking to people who seem to actually care about our online business
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