Sunmar Holidays Reviews

Name: Sunmar Holidays
Address: 272 Bath Street, Glasgow
Rating: 4.95

5.0 Rating 758 Reviews

99 %

of reviewers recommend Sunmar Holidays

Company Reviews

Questions

Metrics

5.0

Based on 758 reviews


Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 270 7644

Email:

res@horizon-direct.co.uk

Location:

272 Bath Street
Glasgow
G2 4JR

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Sunmar Holidays 5 star review on 19th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff member who helped us when booking our cruise was very helpful and explained everything clearly. This was the first time using this travel agents and would be happy to use them again in the future.”

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Posted 4 years ago

“As always very good service and delivered the correct package for holiday requested.”

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Posted 4 years ago

“The staff in the shirebrook store were very helpful and efficient. I dealt with Julie, who originally worked for Thomas Cook. She dealt with my holiday booking and l would recommend them to anyone.”

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Posted 4 years ago

“Staff very helpful couldn’t help me enough, thank you very much”

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Posted 4 years ago

“I had first class service and advice from the girls so much so I re booked with you for next year couldn't have done enough for me”

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Posted 4 years ago

“Very friendly and professional”

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Posted 4 years ago

“Nice friendly people who help all your needs to book a holiday”

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Posted 4 years ago

“First class service nice staff”

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Posted 4 years ago

“Amazing service answered all my questions quickly and couldn’t do enough, got all my documents and confirmation through the list the next day..definitely would book again through horizon”

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Posted 4 years ago

“Thanks again for all your help booking my holiday !”

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Posted 4 years ago

“Lovely staff who always find the best deals and will search various sites to attain thus. All the booking documents etc are handled for you. No hassle.”

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Posted 4 years ago

“Always a good experience with the staff at horizon direct Montrose. Never any hassle. Look forward to our holiday.”

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Posted 4 years ago

“Had great contact via fb, and when person wasnt available to talk they phoned me back quickly to confirm booking”

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Posted 4 years ago

“Going on our 5th holiday arranged through Horizon Direct 😊”

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Posted 4 years ago

“Excellent holiday company prices are good and staff very helpful nothing to much trouble can’t fault then”

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Posted 4 years ago

“Brilliant service from start to finish really professional service”

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Posted 4 years ago

“Absolutely awful hotel, terrible food,an had to phone twice about tickets coming before holiday, worst holiday ever.”

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Posted 4 years ago

Hi Mr Girven, I am really sorry that you did not enjoy your holiday in Cuba. Your holiday was booked through a third party operator so I would ask that your send us a letter of complaint to cs@horizon-direct.co.uk so we can take this up for you. We regularly put hotels with tour operators on stop sell if we see a pattern of issues. In relation to your tickets these were posted to you on 04/07/19 and you called on 15/07/19 and confirmed you had received them. I am very sorry that you felt let down by this. If you need anything please let us know! CS

Posted 4 years ago

“Wonderful service, will use again.”

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Posted 4 years ago

“Very pleased with the service that I receive from Shirebrook shop”

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Posted 4 years ago

“It’s the first time I’ve used Horizon but it won’t be the last. Julie was very helpful and kept me informed throughout the booking process. I also saved myself £370 on the best deal I could find online. A very professional and personal service and a great asset to Shirebrook.”

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Posted 4 years ago

Sunmar Holidays is rated 5.0 based on 758 reviews