IHG Reviews

4.20 Rating 5 Reviews
80% of reviewers recommend IHG
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
Avg Email Response Time
34.14 minutes
"Stayed at Holiday inn Pimlico last two days, staff where great but room was very bad :- No climate control on radiators ether fill on or off Bathroom has lots of cracked tiles, no radiator so freezing cold, Bay grouted tiles like afailed diy job, taps where from the original Victorian building, shower control none exist any and following I hotel work smelt like sewerage Ian a spire elite member so frequent holiday inn worldwide and tos atanadard is very poor"
Posted 1 year ago
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IHG is rated 4.20 based on 5 reviews