Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.25

4.3 Rating 5,627 Reviews

81 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 5,627 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 5 star review on 31st March 2024

Anonymous

Holiday Extras 1 star review on 11th December 2023

M Smith

Holiday Extras 5 star review on 9th December 2023

MRCEEKZ

Holiday Extras 2 star review on 9th October 2023

Alan Judd

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nobody was waiting for us when we came back and nobody was picking up the phone or answering to the text messages after so many times JetParks”

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Posted 1 hour ago

“Excellent service easy web page updates already recommended to family who have booked with you”

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Posted 5 hours ago

“Súper! Staff always welcoming and friendly. Nice breakfast available”

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Posted 14 hours ago

“Good deal and everything went smoothly 😌”

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Posted 18 hours ago

“Everything went to plan.”

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Posted 19 hours ago

“Fabulous service smooth hassle free service from start to finish. We parked our car got dropped off practically at front door of airport and was so easy on arrival called and by time arrived at pick up point they were waiting no worries about waiting for a taxi etc definitely recommend everyone to use , many thanks again”

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Posted 19 hours ago

“I’ve used meet & greet for the last 4 times I’ve been on holiday with no problems, only 1 thing I’d change would to the signage show where to should be clearer Marc Alexander”

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Posted 19 hours ago

“Booked for 4 of us to go to the lounge. The rolls were not fresh and bacon very fatty. Not a large selection of drinks and no premium spirits as advertised. No real gluten free alternatives, the roll was soggy and wet so we finished our drink and left we complained to the floor manager who was very nice however, when she spoke to the main manager, he was very rude, told us we’d booked the lowest price lounge and what did we expect. We left our details with the floor manager with booking reference and put a complaint in to Holiday Extras as that is who we had booked through. Would recommend Holiday Extras. It definitely not My Lounge South”

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Posted 21 hours ago

“I have used them many times nad they have always provided excellent service and value for money”

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Posted 1 day ago

“Easy to book, although we were a bit late the driver was still there waiting. Also the drivers both ways were extremely helpful and friendly.”

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Posted 1 day ago

“First time I have used this carpark from start to finish.. faultless and £40 cheaper Brilliant”

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Posted 1 day ago

“Made our very early morning flight more relaxed On return didn't have to wait long for bus pick up and car was ready and waiting. Even helped sort out the flat battery. Thank you Eleanor”

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Posted 1 day ago

“Used meet & great twice now. Wouldn't hesitate to use it again. Easy to book with holiday extras and easy to park up at the airport”

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Posted 1 day ago

“Third time we have booked car parking with Holiday Extras at Manchester Airport. So easy to book online, everything straight forward when we get there, we highly recommend.”