Review and raise up to £2.00
Please DO NOT use this company for car hire!!!!!
BA overbooked my two children’s and my flights and were put on the next flight to Turin which was 5 hours later.
I had paid Holiday Auto’s in full but when I went to collect my car from Optimo Rent at Turin Airport they said my time limit had expired which in the small print is 2 hours after my booking so had to pay €150 each way to get to the resort, Optimo Rent had no other cars available????
I have tried to get Holiday Auto’s to return my money or even asked for a credit for another holiday and they are not willing to offer anything?
Customer service, appalling!!!!