Henshalls Reviews

4.9 Rating 214 Reviews
96 %
of reviewers recommend Henshalls
Read Henshalls Reviews
Visit Website

Phone:

01952 820358

Email:

sburdon@henshalls.com

Location:

John Henshall Ltd, Gower House, 14 – 16 High Street,
John Henshall Ltd, Gower House, 14 – 16 High Street
Newport
TF10 7AN

Write Your review

Tell us how Henshalls made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Very good service as usual
Helpful Report
Posted 2 years ago
Thanks Andrew - your kind comments have been forwarded to our team :)
Posted 2 years ago
Been dealing with them for years and know they always look after my interests not their own
Helpful Report
Posted 2 years ago
Thanks for your continued loyalty and great review Kenneth - much appreciated!
Posted 2 years ago
Good service, I will recommend Henshall for friends.
Helpful Report
Posted 2 years ago
Thank you for the review Nathaphan :)
Posted 2 years ago
Answer the phones quickly , very good advice , very competive , and very helpfull , and a proper service .
Helpful Report
Posted 2 years ago
Thanks Oliver for your glowing recommendation of our customer service - much appreciated!
Posted 2 years ago
All my communication with Henshalls has been top class. No complaints at all.
Helpful Report
Posted 2 years ago
Great to hear Richard! Thanks for the lovely review!
Posted 2 years ago
Year after year we renew our business insurance with Henshalls, Not because it just happens. We check the renewal, look at all other options and score all potential providers. Henshalls win on nearly every criteria, especially customer service. It is so reassuring to know that if we needed to claim they would be there, local and knowledgeable.
Helpful Report
Posted 2 years ago
Thank you Nic for such a lovely review - yor kind comments have been forwarded to our team :)
Posted 2 years ago
Very happy with service!
Helpful Report
Posted 2 years ago
Thank you for the lovely review!
Posted 2 years ago
Friendly, professional staff. Very approachable and efficient. Knowledgeable.
Helpful Report
Posted 2 years ago
Thanks for the kind review Shelia - your comments have been passed to our team :)
Posted 2 years ago
We have been very happy with the service and level of cover provided by Henshalls
Helpful Report
Posted 2 years ago
Thanks for the great review Tony!
Posted 2 years ago
Henshalls always provide us with a highly professional service and are a pleasure to deal with.
Helpful Report
Posted 2 years ago
This review has made us very happy! Thanks for taking the time to write it for us George :)
Posted 2 years ago
First Class service from Carl. No fuss & very quick response. Thank you very much. 5 stars John Barker
Helpful Report
Posted 2 years ago
Thanks, John for your lovely review - Your kind comments have been forwarded to Carl :)
Posted 2 years ago
We have always found the staff at Henshalls to be helpful and friendly, especially now as both my husband and myself are in our 80's and seem to need more help, explained slowly, which the Henshalls staff do for us, hence, we are pleased to keep being their clients!
Helpful Report
Posted 2 years ago
Thank you for the lovely review Sylvia - your comments have been passed onto the team :)
Posted 2 years ago
I have found the staff very helpful and able to answer my enquiries eagerly. It is uplifting to speak to enthusiastic and friendly staff!
Helpful Report
Posted 2 years ago
We are thrilled to hear this Stephen, thanks for taking the time to write such a lovely review for us :)
Posted 2 years ago
I found Henshalls service very good. Your advisor Samantha Hammond was particularly helpful. I would definitely recommend your organisation to friends and colleagues.
Helpful Report
Posted 2 years ago
So lovely to hear Peter that Samantha met with your expectations - your kind comments have been passed onto her and the rest of our team.
Posted 2 years ago
Carl at Henshalls was more than helpful in solving a rather difficult & stressful insurance for me. I am hugely grateful for your patience and tenacity despite the frustration of your server going down. Thank you
Helpful Report
Posted 2 years ago
Thanks, Marie for taking the time to write such a lovely review - your kind comments have been passed onto Carl :)
Posted 2 years ago
Responsive, informative and efficient Excellent service as always
Helpful Report
Posted 2 years ago
Thanks for the lovely review Mandy - much appreciated!
Posted 2 years ago
I think a reference regarding the car reg should be included in the communication even if it is written on by hand
Helpful Report
Posted 2 years ago
Thanks for the feedback James - your comments have been noted and passed onto our development team who are in the process of implementing this request.
Posted 2 years ago
Very good custoner service, helpfull, respectful altogther great comoany
Helpful Report
Posted 2 years ago
Thank you for such a lovely review!
Posted 2 years ago
I’m very pleased with the way Henshalls have dealt with my property renewals. My queries have been promptly dealt with.
Helpful Report
Posted 2 years ago
Great to hear Nicholas - we are so pleased you are happy with our customer service.
Posted 2 years ago
Been looking after me for over 30 years. I think that says it all!
Helpful Report
Posted 2 years ago
Wow, 30 years! Thank you for your longstanding loyalty and commitment to Henshalls!
Posted 2 years ago
Henshalls is rated 4.9 based on 214 reviews