Hen Party Superstore Reviews

4.45 Rating 3,405 Reviews
87 %
of reviewers recommend Hen Party Superstore
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour

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Great value for money, delivered on time quality good for money paid
Posted 1 week ago
Quality was nice but Order personalisation was incorrect and customer service do not respond
Posted 1 month ago
I ordered from their website and got a package but where half of the things are missing. Had bought 7 pieces of team bride sash and received only 2. Have written to them. They never answer. Not recommended.
Posted 1 month ago
As described and delivered next day perfect
Posted 2 months ago
Very efficient. I ordered a flashing brides tiara and veil last minute. It was delivered next day and much appreciated by the bride!! Caused much hilarity!
Posted 2 months ago
Excellent service and quality of clothing.
Posted 3 months ago
Delivery on time and very impressed with the quality of the T-shirt. This is my new go to for hen parties 😅
Posted 3 months ago
I ordered on this website on 20 of August.
I paid for the fastest delivery possible , 2, 3 working days to the republic of Ireland. I was charged for this order. Apparently looking on the tracking page using the tracking number I received from hen party superstore the package was delivered to me on the 15 of September. I have no idea what happened there because I got no phone call , basically I received no package so I don;t know what could have happened. However, setting aside that on the tracking page it says that I received the package and I did not, something else that bothers me is that I paid around 10 euro on the fastest delivery which was supposed to take 2 3 days, and the package was "delivered" 20 days later. I could have paid less on the delivery if the package was not going to make it in 2 3 days anyway.
Posted 3 months ago
Terrible customer service, zero responses from their email or social media pages.
I ordered my items more than two weeks before our hens party event and I paid extra for next day delivery (taking into account 2 days for personalization of items).
The items were finally received one week after the party and 3 days after the wedding day.
I have emailed and called many times with no response.
I want a refund on my items and my delivery fees.
I would never order from this company again, I will highly recommend that people dont use them either and I will be reporting them to the Trade & Standards.
Posted 4 months ago
Fantastic service and quick delivery.
Posted 4 months ago
Good prices. Everything I ordered came well packaged and was really impressed with the speed of delivery.
Posted 4 months ago
Not happy with the shipping time, taken twice as long as its supposed to and have received less then half of what I ordered. 😠
Posted 4 months ago
Website packed with ideas, easy to use, easy to order and quick delivery
Posted 4 months ago
The products were really good, however delivery was really slow. I paid for express delivery and it turned up nearly a week later.
Posted 4 months ago
Arrived within delivery timescale promised. Quality ok, not high quality cotton. Sizing a little on the neat side, so you may wish to go up one size. I am a size 10 and the small size is quite fitted, so if you wish a comfy or relaxed fit then definitely buy at least one size larger than usual. It has washed and ironed ok.
Posted 4 months ago
I ordered from this website and my package was dispatched on the 25th of August. I paid for the fastest delivery possible:
Republic of Ireland Tracked Delivery (2-3 Days) £9.95 (2-3 Working Days) Tracked Service

The hen took place and I still did not get my items.
Really disappointed.
Posted 4 months ago
Great quick service
Posted 5 months ago
Great service. Cheap and quick delivery! Highly recommend.
Posted 5 months ago
Order arrived very quickly seeing as it was for 11 personalised bottles. Happy overall, although would be nice if the bottles were not just a wide open top and had like a sports cap instead to make it easier to drink from.
Posted 5 months ago
Lovely personal touches & at a good price. I’ve bought things from here a couple of times now & I will definitely shop here again.
Posted 5 months ago
Hen Party Superstore is rated 4.45 based on 3,405 reviews