Heatersuk Reviews

Name: Heatersuk
Rating: 4.32

4.3 Rating 53 Reviews

83 %

of reviewers recommend Heatersuk

Company Reviews

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4.3

Based on 53 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email

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Anonymous

Anonymous // 01/01/2019

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“This is a very efficient machine for removing any humidity in your home.”

Helpful Report

Posted 8 years ago

“Quick delivery and really impressed with the product.Run the dehumidifier for a few hours every day .This has saved us money and time.No more mould on fabrics and walls.Have dried clothes and bathroom without ventilation.Our electricity bill has actually gone down since we started using it last autumn.”

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Posted 8 years ago

“Poor customer service. Constantly having to chase via phone and email. Many weeks on and I'm still waiting for a part I was told would be delivered in 2 days.”

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Posted 8 years ago

Hi, thank you for the feedback. We sent some spare wheels to you on the 1st April. This is the first time that we have heard that you haven't had them delivered. I will personally book a set on DPD today for delivery tomorrow. You should receive a text later to confirm that they are on the way. You will receive a further text tomorrow morning to give you an hour slot for delivery. Sorry for any inconvenience. Regards, Terry. Dehumidifiers UK

Posted 8 years ago

“Some time ago now but no complaints”

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Posted 8 years ago

“this is the third of this product I have purchased for family it's a fantastic product and my mother in laws conservatory no longer has condensation. to dry the laundry is an added bonus”

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Posted 8 years ago

“Great service, quick delivery, the product is very easy to set up and looks brilliant”

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Posted 8 years ago

“Originally used company for a purchase which was efficiently handled. On returning for further advice and product, Failed to call me back after 2 phone calls and emails providing building description, measurements etc.”

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Posted 8 years ago

Hi, thank you for your feedback. Apologies for the difficulty you have been having getting a response from us. We have had a slight problem with our email system. If there is anything that I can help you with please feel free to call me directly on 01619261252. Kind Regards, Terry. heaters UK

Posted 8 years ago

“Arrived quickly and was perfect for the task in hand.”

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Posted 8 years ago

“Very helpful sales, but poor delivery - not on the day promised (leaving us cold in mid-December) and only after a lot of chasing and time on the phone.”

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Posted 9 years ago

“Not impressed with this company! I was sold into a heater that looks really lovely but fit for what I said I needed!! It was for a very cold studio, I took the sales mans advice after explaining what we needed and the sort of building we are in. The heater just what we already have - but smarter! It was very expencive too! The heater didn't turn up in 2 days as promised! One of the reasons I bought it! It was hard to get hold of anyone and my messages we not returned - email or phone as the heater did not arrive! Someone answerd eventually! - he was rude and kept talking over me, when I tried to explain the heater hadn't arrived! They said the heater was sent but not delivered ????but they did send us another but 3 weeks had gone by. I needed it and promised it in 2 days max! Only to be dissapointed at the heat output! Ok for a smaller room probably - but no use to my staff freezing! I did call and email to say I needed to send it back for a refund, as the heat imput was not enough - no response! So I am stuck with a heater that is not much use to us! I would not use or recommend this company again - I wasted my money! And they get away with it - busy people don't have the time to keep calling and emailing!!!”

Helpful Report

Posted 9 years ago

“Staff we helpful and assisted me with my purchase.”

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Posted 9 years ago

“Due to me ordering just before the Christmas period the delivery took a couple of days longer than expected, however when I contacted Sarah at Heaters UK to ask when it would be delivered, she investigated for me responded back to me very quickly and the unit was delivered on the day Sarah said it would, a very good customer service experience. Best Regards Dave”

Helpful Report

Posted 9 years ago

“Poor service from beginning to end, order taken, money taken but no sign of the heaters after several days. Contacted customer service who said there was a problem with deliveries from the supplier. It was over 2 weeks before they finally arrived after I requested that the order was cancelled and my money returned. The final straw is that now one of them has stopped working and no one has answered my email. Personally I wouldn't use them again and certainly wouldn't recommend anyone else does”

Helpful Report

Posted 9 years ago

Heatersuk is rated 4.3 based on 53 reviews