Harrisons Solar Reviews

Name: Harrisons Solar
Address: 418, Lake Road, Auckland
Rating: 4.46

4.5 Rating 977 Reviews

86 %

of reviewers recommend Harrisons Solar

Company Reviews

Metrics

Info

4.5

Based on 977 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.3 out of 5

Visit Website

Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

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Harrisons Solar 5 star review on 17th April 2024

Brianand Carol Shearer

Harrisons Solar 5 star review on 7th April 2024

Richardand Stephanie McCaskill

Harrisons Solar 5 star review on 24th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with Harrison's. Easy and hassle free. So helpful post instal too. Would recommend 😎”

Helpful Report

Posted 1 day ago

“A good final product (solar installation), but let down by poor communication and project management which caused significant delays and frustration - both for the customer and the sub-contractors”

Helpful Report

Posted 1 week ago

Hi Trev and Pip, Thank you for your feedback and I apologise for the poor communication and project management. We do in fact have a new business owner in the Blenheim region now who has fantastic communication skills and is very customer focused. Thanks, Customer Care

Posted 1 week ago

“Goood solar and giving lots of power”

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Posted 1 week ago

“The entore process from quotation to installation and seetting to work was very professionally done and a couple of "setting up" and Certification quries were promptly attended to and solved. Thank you”

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Posted 1 week ago

“Justin was great to deal with, very thorough and nothing was a problem. Great communication from start to finish.”

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Posted 1 week ago

“Communication with Adrian was great and the service exceptional. Had solar panels with battery installed recently and so far all good. Watching the savings trickle in.”

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Posted 1 week ago

“Carl and the team were great to deal with. We had concerns about our concrete roof tiles being damaged during the process, but they gave us the confidence to go ahead, knowing that in the unlikely event any problems would be fixed. Great communication throughout the process, they turned up when they said they would and installation was super quick. We are delighted with the panels and are already seeing savings - can’t wait until Summer! Wouldn’t hesitate to recommend them to anyone.”

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Posted 1 week ago

“Excellent well worth it great team”

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Posted 1 week ago

“Whole experience has been second rate, from errors on the quote and not honouring all the conditions as per NZ consumer law. Damage to my roof, rubbish left on site. Very very slow to rectify problems. Still working through this process. Zero follow up from Auckland franchisee to ensure satisfaction with installation and product.”

Helpful Report

Posted 1 week ago

Hi Paul, Thank you for your review and I apologise that you have not been happy with your experience. I have followed up with the team and see that your TV has been delivered, the panels are being cleaned for you next week and the roof has been repaired. I apologise for the breakdown in communication. Thanks, Customer Care

Posted 1 week ago

“Great service and communication. Really happy with how life with solar is working out thanks to the team.”

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Posted 2 weeks ago

“The Team that installed the unit were amazing. Extremely thoughtful very professional and we’re totally committed. Thank You.”

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Posted 2 weeks ago

“We are very happy with Harrisons we have dealt with them before and will again”

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Posted 2 weeks ago

“The sales pitch was excellent - the installation service was excellent. The after sales service was poor”

Helpful Report

Posted 2 weeks ago

Hi Kerry, Thanks for your feedback. I have followed up with the business owner to discuss this feedback and asked them to touch base with you. Thanks, Customer Care

Posted 2 weeks ago

“Response to initial enqury was prompt and Sarel was through in his explanation of the system and the pricing was better than we had expected. Only drawback was not having an inverter in stock which delayed the installation by a few weeks. However it worked to our advantage as the new panels were then installed.”

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Posted 3 weeks ago

“We are very impressed with the power savings”

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Posted 3 weeks ago

“We have recently had installed a solar system on our farmhouse on Waiheke Island. Carl Williams and his team including admin and installers have been fantastic and we are extremely happy with our system.”

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Posted 3 weeks ago

“Doesn't muck around in getting an install date booked in. Decent price compared to competition. Installer was accomedating for our requirements (not having power turned off at certian times of the day).”

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Posted 4 weeks ago

“A clear decription of what was best for my locale and useage.”

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Posted 1 month ago

“Extremely reliable service, great product and very happy with our low energy bills.”

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Posted 1 month ago

“Good and efficient service providing the results that we were promised.”

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Posted 1 month ago

Harrisons Solar is rated 4.5 based on 977 reviews