Harrisons Curtains & Blinds Reviews

Name: Harrisons Curtains & Blinds
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.57

4.6 Rating 1,474 Reviews

90 %

of reviewers recommend Harrisons Curtains & Blinds

Company Reviews

Metrics

Info

4.6

Based on 1,474 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Curtains & Blinds 5 star review on 16th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and product range - repeat customer and will definetly use them again!”

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Posted 5 hours ago

“Prompt with forfilling the order for curtains and went the extra mile to arrange instalment.”

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Posted 2 days ago

“Great service, options and communication”

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Posted 4 days ago

“Awesome service and I love the finished look. On time. In budget. Would highly recommend.”

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Posted 4 days ago

“Am thrilled with my choice of drapes and sun blinds which was made easier with help and advice from your rep Anita from Nelson. Would certainly recommend Harrison's to family and friends.”

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Posted 4 days ago

“Always had prompt and reliable service from Anita and have found her very helpful in advising us what will work in the spaces we are looking at getting new window treatments for.”

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Posted 4 days ago

“Very easy to deal with. Bought from you as you(Harrison’s) are the only company that made an effort to visit my property!”

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Posted 5 days ago

“Very professional and both Angela and installer were friendly and very helpful.”

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Posted 1 week ago

“Helpful, professional, very efficient service. Thanks! Will definitely recommend 😁”

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Posted 1 week ago

“Marion was my representative who was very responsive and efficient. I had a query which was quickly and efficiently attended to.”

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Posted 1 week ago

“Paula was great to deal with,installation was very well done and straight forward,love my new curtains and blinds,would certainly recommend to friends and family”

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Posted 2 weeks ago

“We used them for our new build curtains. Curtains "Looked amazing" But 1.5 years on the curtains hems were coming undone. there was only one stich holding them hem up on both curtains, ( the quality of workmanship was not good! Also the roman blinds are now all breaking as they only have ONE loop of stitching on each hole. if they had been made to a quality standard this would not of happened. I made contact on 5/09 2023 and got this response!! ""this is deemed to be wear and tear. If the seams had come down a few weeks after installation, we would fix it however as it's nearly 2 years down the track, we suggest you find someone local to repair these for you." (Harrisons on there website say they have the most robust warranties....) I then made contact a month later to the main branch who said this wasn't a good standard and they would be in touch... i then made contact again on 16/02/24 after no one getting back to me again, they said they will get someone to call me back and look into this.... hence me here doing a review and looking to take this further We spent a lot of $$ thinking that we would have a bit more than a 1.5year warrantee on our curtains and more than one stich to hold them hem up the Quality and customer service hasn't been good at all.”

Helpful Report

Posted 2 weeks ago

Hi Harley, Thank you for your feedback. I apologise that you have not been happy with the workmanship and customer service. As you can appreciate it is difficult to determine how products are being used in each individual home. We are given guidlines by the manufacturers that we base our decisions on. Thanks, Customer Care

Posted 2 weeks ago

“Appreciate the quick reliable service from Carol and the gentleman who installed the drapes”

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Posted 2 weeks ago

“Was impressed with the assistance given to get the right product and the most economical product.”

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Posted 2 weeks ago

“right from the intial phone call nothing was a problem. Olivia came and measured up, gave me some excellent suggestions. I was aware it would take some time to order and install as we were about 10 days out from Christmas. Once they received curtains, the installer was there, curtains were in and I love them. Beautiful colours.”