Hanro - Official UK Store Reviews

4.62 Rating 301 Reviews
91% of reviewers recommend Hanro - Official UK Store

About Hanro - Official UK Store: The Finest luxury underwear, sleepwear and loungewear from Hanro UK.

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Phone:
01580 241111

Email:
suzy@intimateslingerie.co.uk

Location:
6 South Molton Street

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Next Day
average delivery time
98%
on-time delivery
100%
accurate and undamaged orders
Customer Service
Email, Telephone
communication channels
"Had a shocker. DPD delivery were awful to try and get the package delivered...now it's been sent back. Disaster"
Helpful Report
Posted 5 hours ago
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"I was able to order something that was out of stock. Someone kindly emailed to let me know, but I’ve heard nothing since then, so I’ve effectively paid you £60 but had nothing in return. I understand mistakes happen, but as I would like a bit more communication about when and if I’m likely to receive the item I originally ordered."
Helpful Report
Posted 7 hours ago
"Sizing is consistent and the quality is excellent. I bought a spaghetti vest which was beautifully wrapped in tissue. Delivery was very fast."
Helpful Report
Posted 12 hours ago
"The service and staff of Hanro UK are perfect, five stars! However, I am worried about the shipping company. The company never keeps the date and time of the delivery schedule. I was waiting for parcels to be delivered over the past few days, but I still can not receive it!"
Helpful Report
Posted 1 day ago
"Quality products and quality service every time!"
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Posted 1 day ago
"Perfect ! Quick shipment on time !"
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Posted 1 day ago
"Perfect fit, and well crafted."
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Posted 1 day ago
"Excellent quality and durability"
Helpful Report
Posted 1 day ago
"I'm happy with this stunning Silk Cashmere Turtle neck long sleeved top as it is very nice for cooler months in Japan."
Helpful Report
Posted 1 day ago
"Excellent delivery elapse time. Sizing as described on the site. The items are for tall people, which is perfect for me, but might catch others out."
Helpful Report
Posted 1 day ago
"Broad choice, quick delivery."
Helpful Report
Posted 2 days ago
"My purchase arrived quickly but not next day probably because i ordered late in the day and on a Friday. It would be better if it was free delivery when spending so much money. The garments, two bras, were nicely packaged and were exactly as described and although expensive they’re just what I wanted."
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Posted 2 days ago
"An easy and efficient service."
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Posted 4 days ago
"Fast delivery, high quality product, couldn't really ask for more"
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Posted 4 days ago
"very quick delivery and really pleased with goods material feels gorgeous against skin would recommend"
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Posted 5 days ago
"Hanro nightwear is not cheap; but it is a good investment. They wash very well and last for years and are so comfortable."
Helpful Report
Posted 5 days ago
"Ho problemi con la lingua e al momento del pagamento"
Helpful Report
Posted 6 days ago
"謝謝,商品我很喜歡,我會再來購物的。Thank you, I like the goods very much, I will come back to shopping."
Helpful Report
Posted 6 days ago
"Beautifully soft and well-cut spaghetti camisole, which is figure hugging and has enough elasticity to enable is to stretch comfortably. I will be ordering more garments for sure."
Helpful Report
Posted 1 week ago
"Bought nightdress for my mum. She is v pleased with the product - excellent. Service and purchase process and delivery excellent."
Helpful Report
Posted 1 week ago
Hanro - Official UK Store is rated 4.62 based on 301 reviews

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