Hanro - Official UK Store Reviews

4.61 Rating 449 Reviews
91% of reviewers recommend Hanro - Official UK Store

About Hanro - Official UK Store: The Finest luxury underwear, sleepwear and loungewear from Hanro UK.

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01580 241111


6 South Molton Street

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Next Day
average delivery time
on-time delivery
accurate and undamaged orders
Customer Service
Email, Telephone
communication channels
Under an hour
queries resolved in
"Customer services very helpful."
Posted 2 hours ago
Visit Website
"Delivery is prompt. It would be easier if a facility is arranged with the Post Office for collection of goods, in situations where it is not possible to be available during the allocated delivery time."
Posted 3 hours ago
"Love the basic underwear - comfortable and high quality"
Posted 19 hours ago
"Lovely material and the cut is excellent. It fits really well and is exactly what I was looking for."
Posted 22 hours ago
"Fast delivery and great products"
Posted 23 hours ago
"Clear website, delivery a bit slow"
Posted 4 days ago
"Staff was super friendly. And genuinely excited about working for Hanro. Superb customer experience."
Posted 4 days ago
"Excellent experience"
Posted 1 week ago
"the catalogue is clear and easy to use, your service is quick and no nonsense."
Posted 1 week ago
"So easy to phone through an order. Love it !"
Posted 1 week ago
"very good thanks"
Posted 1 week ago
"Beautiful soft cotton"
Posted 1 week ago
"Very fast delivery."
Posted 1 week ago
"Quick and efficient personal service. There was a query regarding delivery picked up by Hanro. I was contacted very soon after submitting the order to check delivery suitability. I was impressed by the customer service"
Posted 1 week ago
"efficient and fast service"
Posted 1 week ago
"Lovely soft pyjamas, as always from Hanro"
Posted 1 week ago
"Lovely bra just what I was looking for very comfortable. Thank you Beth for all your help"
Posted 1 week ago
"I have been a customer of Hanro for many years, the quality is always superb."
Posted 2 weeks ago
"Super fast delivery - item well packaged and wonderful quality - would 100% buy from Hanro again."
Posted 2 weeks ago
"Good service. Correct issues very quickly if any. Discount codes don't always work"
Posted 2 weeks ago
Hanro - Official UK Store is rated 4.61 based on 449 reviews

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