Gumtree Reviews

1.5 Rating 186 Reviews
13 %
of reviewers recommend Gumtree
1.5
Based on 186 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
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Gumtree 1 star review on 30th March 2024
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Gumtree 1 star review on 30th March 2024
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Gumtree 1 star review on 28th March 2023
Anonymous
Gumtree 1 star review on 13th March 2023
Amanda
Gumtree 1 star review on 13th March 2023
Amanda
Gumtree 1 star review on 13th March 2023
Amanda
Gumtree 1 star review on 12th May 2022
Nicola Dugdale
4
Anonymous
Anonymous  // 01/01/2019
Rouge traders advertising as private sellers. Reported several times. No action taken.
Helpful Report
Posted 3 years ago
Got scammed on gumtree and reported it add still on after a week they are not interested so reported to fraud squad for allowing bank fraud and money laundering BEWARE site is run by idiots
Helpful Report
Posted 3 years ago
Do not trust this so called company they a they are rats the ripped me off 3 times for paid ad for £2.99 and once for £8.00 6 months later no advert no refund stay away at all cost
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Posted 3 years ago
Absolutely rude, these guys will cancel your add without any notice whatsoever, gumtrees had its day there are other far better services out there like marketplace etc. I recently had my adds wiped from my account had some girl taryn come back and say they were just being checked all should be good but il have to re do my adds again as they had been wiped !! So did my adds again wiped again GO JUMP GUMTREE !!
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Posted 3 years ago
Be aware of scams, there is a fraudster on the prowl on Gumtree. I've been defrauded most of the money in my account, have rang the bank. My money has been stolen by someone in Ukraine. I'll be refunded But be aware there is a fraudster on Gumtree.
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Posted 3 years ago
Jerky freezy screen when you scroll dowm....too many little ads etc popping up...you go to click on something and the screen moves so you end up clicking on the wrong thing...makes the whole experience sh*t!
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Posted 3 years ago
Arrogant customer support. Started account with them to sell my phone and camera just before Christmas to get rid of old items. They removed listings and said: "Upon review of your account, we’ve made the decision that we are not the appropriate advertising platform for you personally or your business model. We do appreciate your understanding and cooperation. I deeply apologize for any inconvenience this has caused you and we thank you in advance for respecting our decision." Gumtree belongs to eBay and PayPal. They are monopolist on the market and you can do nothing with them. Hate all of them. Regards, Taylor 07943208887. P.S. I was using email with RU extension (not gmail one) on a non-google browser with every dodgy tracking blocked. Assume that was the real reason. They want to track you all the time.
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Posted 3 years ago
Never loads up sale items always blank this is a ongoing problem Needs someone to rectified this issue
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Posted 3 years ago
Want to sell some of your items online? Don't waste your time. I put up an add for a Nintendo switch only for it to be pulled the moment I uploaded it. Why you ask? Well god only knows since they failed to provide a reason apparently an email was sent to me explaining why but that was just a lie.
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Posted 3 years ago
Since fees started for selling. It has become obvious that gumtree is dead. I lead for $1.50. I had great success with other free platforms. Will not be using gumtree again
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Posted 3 years ago
Third rate customer service provided by this third rate company. They take your money from your bank account and then do not allow you to post your add. You have to constantly chase them up to refund your money. They do not respond to emails and the live chat service they offer is mostly off line. Stay away from this unprofessional company!!!
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Posted 3 years ago
Does anyone else find the Gumtree app useless. Can't choose by price. Won't accept searches. Have I just got a bad version?
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Posted 3 years ago
I listed an Amazon Tv Firestick for sale and had 14 emails asking "is this still available" but not one of the people had any intention of buying it !
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Posted 3 years ago
Too much feedback on peoples' stupidity dealing with scammers etc and not actually reviewing the website! I use it a lot and sell most things but the site has too many issues. I have tried to post an ad this evening and continually getting error messages and it won't post. GT update your site and people only review the workability of the site and not your stupidity to get conned by scammers. If you don't read the safety advice, that's your problem.
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Posted 3 years ago
My experience is Lots of time wasters and chancers trying to get vast amounts off. 1 message then nothing else, plus not turning up etc It is a draining waste of time.
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Posted 3 years ago
A person who did not buy anything from me left poor feedback claiming that I 'cancelled order' when I offered the item to him though no reply from him. Just a wrong system!!!
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Posted 3 years ago
It's was about rental rooms. Had a good response from customer.
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Posted 3 years ago
Gum tree has no policy to help buyers. Be very a where if you want a refund gum tree will not help you. Gum tree very in safe when it comes to refunds. Always use Paypal, never use direct debit or credit card
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Posted 3 years ago
My husband and I purchased a kitten last Saturday from Claire in Haddington Claire was kind enough to deliver the kitten to us following all of the covid 19 rules I myself is unable to wear a face mask due to underlying health condition. We called the kitten daisy her very own new pet carrier arrived today pink and black just waiting on her new blankets with her own personalized name on the blankets for her pet carrier. Her new toys arrived today as well . Daisy is very lively which we're very happy about . My other 2 older cats are curious about her but we've kept daisy in our bedroom for the time being hopefully in the next couple of weeks daisy can have the run of the whole flat before my holiday ends in a couple of weeks. We're slowly introducing daisy into her new family and it's going very well with the boys we have. I can see daisy running rings around the both of them. Anyway just wanted Claire to know that daisy is doing well and she has also settled in very quickly and thankyou.
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Posted 3 years ago
Scum... should be banned. Flog your personal data within seconds to scammers. So called data protection means sod all to gumtree.
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Posted 3 years ago
Gumtree is rated 1.5 based on 186 reviews