Greentrees CaravanStore Ltd Reviews

4.1 Rating 239 Reviews
77 %
of reviewers recommend Greentrees CaravanStore Ltd
4.1
Based on 239 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Read Greentrees CaravanStore Ltd Reviews
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Phone:

01362 696434

Location:

Adventure House,Hurn Road,Dereham Business Park
Dereham
NR19 1WD

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We purchased our very first caravan a few weeks ago from Greentrees. James who delt with our queries was professional and not pushy at all. He made us feel very comfortable. Once we took our caravan home we thought we had some issues with electrical items. Contacted Greentrees who booked the van in to be checked without hesitation. Everything was found to be in good working order and the problem was with the way we had connected to our electricity supply at home. Yes, we felt silly but we were treated with politeness, understanding and again professionalism. Well done Greentrees, what a team.
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Posted 1 year ago
You give excellent service throughout.You listen to our requirements and act quickly.
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Posted 1 year ago
Just had our service carried out at Greentrees very impressed with the staff all who new there jobs very polite and always answering any questions we had we are in our first year of a service plan and would recommend this caravan company
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Posted 1 year ago
First service on our caravan the lady who dealt with us Abbie was very pleasant
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Posted 1 year ago
Very good service having flo-gas fitted, helpful cheerful staff, would highly recommend.
Greentrees CaravanStore Ltd 5 star review on 5th May 2022
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Posted 1 year ago
We recently bought a second hand motor home from Greentrees , after collecting it we found a few issues that needed fixing and the aftercare service were straight onto it, we were very impressed with the service we received. All the staff from the sales team to after care were fantastic , we cannot fault them in anyway. We will definitely use Greentrees again in the future. From very happy customers .
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Posted 1 year ago
Very good service and very polite service team always helpful also engineer explained how solar panels work, couldn't be happier.
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Posted 1 year ago
We use Greentrees for all our servicing needs, Shannon and Becky and the team are always welcoming and efficient. We couldn’t recommend Greentrees and all their staff highly enough!
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Posted 1 year ago
We found all the staff very helpful and knowledgeable. The purchase of our caravan went very smoothly. After siting the caravan there was a problem with the shower. An engineer came out that day and fixed it. Great service. We also bought several good quality used items at good prices.
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Posted 1 year ago
We had our caravan serviced by greentrees and were extremely happy with the service provided. Very reasonably priced too.
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Posted 1 year ago
Once again very impressed with the service by Greentrees. At this service we had an external 240v socket fitted to the outside to charge our electric bikes. The technician doing the job phoned me to confirm the exact position for this. Well done Greentrees and that k you.
Greentrees CaravanStore Ltd 5 star review on 30th April 2022
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Posted 1 year ago
Annual caravan service carried out today, very efficient, informative and friendly staff. Thank you.
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Posted 1 year ago
In with a malfunctioning mh fridge and out 2 hours later with a functioning one. Very good service
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Posted 1 year ago
Absolutely superb service. The reception team were so helpful and the technical team unbelievably accommodating. Our caravan was back on the road quicker than we could imagine. A great team with excellent customer service. Can't recommend them more highly.
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Posted 2 years ago
Annual service As last year a very prompt professional service carried out by Harry again A credit to your company
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Posted 2 years ago
First class service and Harry was a gem,so kind and helpful. He sorted several small issues for us without any fuss. We would certainly recommend Greentrees to any caravanner.
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Posted 2 years ago
A very big thank you to Greentrees team, We had been let down badly by the dealer we originally purchased our van from, although extremely busy during the pandemic, Greentrees agreed to take on the warranty work and completed it to a good standard, Also a very big thankyou to Justyn from the coachworks team, not only did he take the time to answer all our questions and explain things in good detail, but also listened to our other concerns regarding other issues & rectified those at a reasonable cost, Again THANKYOU
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Posted 2 years ago
Just had second service. A fault was found which will be covered by warrantee. Van ready on time and carpet cleaned so it's all ready to go. Thanks
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Posted 2 years ago
Just had axle replaced and wheel boxes really pleased with service provided before, during and after
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Posted 2 years ago
We have had our van serviced and the brakes replaced this week and the service we have recieved has been first class.
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Posted 2 years ago
Greentrees CaravanStore Ltd is rated 4.1 based on 239 reviews