Greentrees CaravanStore Ltd Reviews

4.1 Rating 239 Reviews
77 %
of reviewers recommend Greentrees CaravanStore Ltd
4.1
Based on 239 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Read Greentrees CaravanStore Ltd Reviews
Visit Website

Phone:

01362 696434

Location:

Adventure House,Hurn Road,Dereham Business Park
Dereham
NR19 1WD

Write Your review

Tell us how Greentrees CaravanStore Ltd made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Had a few issues with motorhome and as ever dealt with it. All very good.
Helpful Report
Posted 1 year ago
It took two visits to diagnose a fridge fault and it’s still not fixed. I’ve spent £170 and lots of time and fuel taking my caravan to Greentrees for them to tell me my fridge doesn’t work which I know anyway. Availability of parts some weeks off and labour time to be added at Greentrees discresion.
Helpful Report
Posted 1 year ago
As always superb customer service. Their prices are reasonable and attention to detail unbeatable.
Helpful Report
Posted 1 year ago
Great service
Helpful Report
Posted 1 year ago
Always use these, good reliable service with a smile, always keep me updated whilst in for service
Helpful Report
Posted 1 year ago
1st time we have used Greentrees, had air-conditioning fitted to our motorhome. Excellent service all round, well done all.
Helpful Report
Posted 1 year ago
Thank you for sorting out my bits and pieces on my new Bailey Cadiz unfortunately still some things missing but we can still use it
Helpful Report
Posted 1 year ago
I have been with Greentrees for over 25 years and never had anything but good service. 👍
Helpful Report
Posted 1 year ago
Very good customer service. Great communication prior to and during the service keeping me informed of issues arising and given the choice of adding the additional work required or self - fix. Prompt check in and out. Van returned in good/as clean condition as when delivered. Pleased with the service results and work completed.
Helpful Report
Posted 1 year ago
Took caravan in for snagging... nothing was too much trouble. Well done to Abbie.
Helpful Report
Posted 1 year ago
Once again Greentrees delivered when it mattered. The day before we were due to leave for a 2 week holiday, the sliding bed base fell apart and the bed struts, which support the bed when we lift it, seized solid. They got us in the next day and did a temporary repair so we can still enjoy our holiday which we managed to slip back one day. Well done Greentrees, you are stars!
Helpful Report
Posted 1 year ago
Our caravan requires a service, fitting of a PowerMover and sealing of the shower tray. It was all dealt with in the time given. Becky was very knowledgeable and polite, handling both handover and collection very efficiently.
Helpful Report
Posted 1 year ago
No trouble booking in for a service, very polite staff. Good communication throughout. Also a couple of months ago we had an electrical problem whilst on site in our new Bailey van. An extremely helpful engineer came out to us on a Saturday and fixed the problem. Excellent service from Greentrees.
Helpful Report
Posted 1 year ago
Dropped caravan in for service this morning and collected it this afternoon all done and dusted . Many thanks
Helpful Report
Posted 1 year ago
We had a new panoramic roof fitted. After dropping off our Swift caravan the work was completed quickly and was ready to collect the next day
Helpful Report
Posted 1 year ago
We had fantastic service, as usual, Becky was brilliant, very efficient and very polite. The whole team from the front to back are great. Thank you.
Helpful Report
Posted 1 year ago
Booked in caravan for service with staff on desk very helpful and polite, used the mobile service again excellent with us kept informed with any issues found and completed as required, we can only praise any work and communication and would highly recommend Greentrees
Helpful Report
Posted 1 year ago
motor movers great services and after services they stored my caravan for 5 days because I couldn't pick up on the same day as fitting Thank you.
Helpful Report
Posted 1 year ago
Excellent customer service all round.
Helpful Report
Posted 1 year ago
Staff where plesent and helpful and the work on the caravan was done quickly and and to a good standard
Helpful Report
Posted 1 year ago
Greentrees CaravanStore Ltd is rated 4.1 based on 239 reviews